Senior Hardware Account Manager — Hybrid Growth & Strategy

Tanner Menzies Pty; Sydney; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

Career opportunities

Generous quarterly bonus

Free parking near North Ryde

Job summary

Tanner Menzies Pty is seeking an experienced Customer Management & Strategic Planning professional in Sydney. The role focuses on developing customer business plans, building senior-level relationships with hardware buyers, and leading annual trading negotiations to drive growth.

You will identify distribution opportunities, lead new product launches in the hardware channel, and work cross-functionally to optimise forecasts, budgets and activation plans.

Qualifications

• 4–5 years in retail hardware account management with strong relationships and reputation with major hardware chains.

Responsibilities

• Develop and execute annual customer business plans aligned to growth objectives.
• Build and maintain senior-level relationships with hardware customers and banner groups.
• Lead trading negotiations, commercial agreements and joint business planning processes.
• Identify opportunities to expand distribution, improve ranging, and accelerate category growth.
• Develop customer-specific strategies to maximise sales, profitability, and market share.
• Deliver annual revenue, gross profit, and market share targets.
• Manage customer P&Ls and ensure profitable growth across accounts.
• Monitor performance and implement corrective actions; drive promotional programs and investment strategies.
• Analyse sales trends, customer performance, and competition to identify opportunities and risks.
• Collaborate with Demand Planning, Finance, and Marketing on forecasts, budgets and activations.

Skills

Account management

Retail hardware

Negotiations

Forecasting

Strategic planning

Job description

Tanner Menzies Pty is seeking an experienced Customer Management & Strategic Planning professional in Sydney. The role focuses on developing customer business plans, building senior-level relationships with hardware buyers, and leading annual trading negotiations to drive growth.

You will identify distribution opportunities, lead new product launches in the hardware channel, and work cross-functionally to optimise forecasts, budgets and activation plans.