Senior Desktop Support Engineer (2nd/3rd Line)

Axiom Technologies; Sydney; Presencial; AUD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Axiom Technologies is seeking a capable IT Desktop Support professional to coordinate activities from simple tasks to complex plans. You will provide onsite/on-call end-user support within the organization’s desktop computing environment to ensure timely and accurate service delivery.

The role requires 4+ years in Level 2/3 desktop support, Windows 10/11 admin troubleshooting, Intune, and PowerShell scripting, with strong communication and teamwork skills.

Formación

• Experience in Level 2/3 desktop support
• Strong communication and customer service
• Analytical and problem-solving skills
• Detail-oriented and organized
• Able to work independently and in a team

Responsabilidades

• Coordinate activities from simple to complex IT tasks
• Provide onsite/on-call end-user support in desktop computing environment
• Troubleshoot Windows 10/11, Intune, and cloud/thick build machines
• Assist with Web/Cloud application support (Edge/Chrome, Outlook)
• Collaborate with MS Office, Adobe, Oracle, and other apps
• Document all work via ticketing system with clear notes

Descripción del empleo

Axiom Technologies is seeking a capable IT Desktop Support professional to coordinate activities from simple tasks to complex plans. You will provide onsite/on-call end-user support within the organization’s desktop computing environment to ensure timely and accurate service delivery.

The role requires 4+ years in Level 2/3 desktop support, Windows 10/11 admin troubleshooting, Intune, and PowerShell scripting, with strong communication and teamwork skills.