Senior Desktop Support Engineer — On-Site

Axiom Technologies Pty Ltd.; Adelaide; On-site; AUD 75,000 - 95,000; Full time

Job summary

Axiom Technologies Pty Ltd. is seeking a capable IT professional to coordinate and provide on-site/on-call support for end users within the organization’s desktop computing environment.

The role focuses on timely, accurate service delivery and requires 3+ years in Level 2/3 desktop support with strong troubleshooting and communication skills. Ideal candidates will have experience with Windows 10/11, Intune, Outlook, Office, and collaboration tools, plus knowledge of AD, Group Policy, and

Qualifications

• 3+ years of relevant experience.
• Knowledge of Active Directory and Group Policies.
• PowerShell scripting knowledge is a must.
• Experience with Windows 10/11 administration.

Responsibilities

• Coordinate and provide on-site/on-call IT support.
• Troubleshoot end-user devices and applications.
• Document issues and resolutions in the ticketing system.
• Collaborate with technical groups to resolve outages and maintain service levels.

Skills

Desktop support

Troubleshooting

Customer service

Strong communication

PowerShell scripting

Active Directory

Group Policies

MS Office

SCCM

Intune

Education

CompTIA A+ Certification

MCITP (Desktop)

MOS Certification

Tools

Intune

SCCM

PowerShell

AD

Job description

Axiom Technologies Pty Ltd. is seeking a capable IT professional to coordinate and provide on-site/on-call support for end users within the organization’s desktop computing environment.

The role focuses on timely, accurate service delivery and requires 3+ years in Level 2/3 desktop support with strong troubleshooting and communication skills. Ideal candidates will have experience with Windows 10/11, Intune, Outlook, Office, and collaboration tools, plus knowledge of AD, Group Policy, and