Senior Client Advisor - Luxury Timepieces

Miller Leith; New South Wales; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Extensive product and brand training

Career development

Work with luxury retail professionals

Job summary

Miller Leith is seeking a Senior Client Advisor to open its first Australian boutique in Sydney CBD in late 2026, delivering a premier client experience and representing the Maison’s heritage and products.

You will nurture long-term client relationships, drive sales performance, and act as an ambassador for the brand across high-net-worth clientele and special events.

Qualifications

• Experience in luxury retail, jewellery, or high-end client services.
• Proven ability to build long-term relationships with clients.
• Record of achieving and exceeding sales targets.
• Excellent communication and interpersonal skills.
• Passion for luxury, craftsmanship and client service.
• Professional presentation and attention to detail.

Responsibilities

• Deliver a personalised luxury client experience at every touchpoint.
• Achieve and exceed individual sales and boutique targets.
• Develop and maintain a strong client book through outreach and clienteling.
• Build lasting relationships with VIP clients, collectors and watch enthusiasts.
• Support boutique events, client appointments and exclusive activations.
• Maintain the highest standards of boutique presentation and operational excellence.

Skills

Luxury retail experience

Client relationship building

Sales targets achievement

Communication skills

Attention to detail

Professional presentation

Job description

The Company

An internationally renowned luxury watch Maison is set to open its first Australian boutique in Sydney CBD in late 2026, marking an exciting new chapter for the brand in the local market. With a rich heritage, exceptional craftsmanship and a reputation for creating some of the world's finest timepieces, this is a rare opportunity to join a prestigious luxury business at the very beginning of its Australian retail journey.

The Role

As a Senior Client Advisor, you will play a pivotal role in delivering an elevated client experience while helping establish the boutique as a destination for discerning collectors and luxury clientele. You will be responsible for building long-term relationships, driving sales performance and acting as a true ambassador for the Maison's values, heritage and products.

Key Responsibilities

• Deliver a personalised and memorable luxury client experience at every touchpoint.
• Achieve and exceed individual sales and boutique performance targets.
• Develop and maintain a strong client book through proactive networking, outreach and clienteling activities.
• Build lasting relationships with VIP clients, collectors and watch enthusiasts.
• Support boutique events, client appointments and exclusive activations.
• Maintain the highest standards of boutique presentation and operational excellence.

Skills and Experience

• Previous experience within luxury retail, premium retail, jewellery, fine watches or other high-end client-focused environments.
• Proven ability to build and maintain long-term customer relationships.
• Strong track record of achieving and exceeding sales targets.
• Exceptional communication and interpersonal skills.
• A passion for luxury, craftsmanship and delivering outstanding client service.
• Highly professional presentation and attention to detail.

Benefits

• Join a globally recognised luxury Maison during its inaugural Australian boutique launch.
• Competitive salary package plus incentives.
• Extensive product and brand training.
• Ongoing career development within a prestigious international luxury group.
• Work alongside passionate luxury retail professionals.