Sales Associate - Luxury Boutique

Retailworld Resourcing; Sydney; On-site; AUD 64,000 - 80,000; Full time

Benefits offered by this job

Full-time opportunity

Global luxury brand

High-touch client environment

Career development in luxury retail

Job summary

Retailworld Resourcing, on behalf of a globally recognised luxury brand, is seeking a curious, personable Sales Consultant for a Sydney CBD boutique. You will deliver elevated, personalised service, develop product knowledge and build lasting relationships with high-value clients in a fast-paced luxury environment.

You will nurture client portfolios via expert clienteling and CRM, meet boutique KPIs, and collaborate with the team to tell brand stories.

Qualifications

• Previous experience within luxury, premium or high-service retail.

Responsibilities

• Delivering an elevated, personalised luxury customer experience.
• Building and nurturing long-term relationships with high-value clients.
• Using sophisticated clienteling and CRM practices to drive repeat business and customer loyalty.
• Working towards individual and boutique sales KPIs and commercial targets.
• Taking a consultative approach to understand customer needs and provide thoughtful recommendations.
• Developing strong product knowledge and confidently communicating product and brand stories.
• Managing multiple clients and competing priorities during busy trading periods.
• Working collaboratively with the wider boutique team.

Job description

Are you an experienced retail professional who thrives on delivering exceptional customer experiences and building genuine, long-term client relationships? An exciting opportunity is available to join a globally recognised luxury brand within a beautiful Sydney CBD boutique. We are looking for a curious, personable and commercially minded Sales Consultant who understands the importance of elevated clienteling, enjoys developing product expertise and can deliver an exceptional level of service within a fast-paced boutique environment.

ABOUT THE ROLE

This is a highly client-focused position where relationship building sits at the heart of the role. You will be responsible for creating personalised experiences for every client, understanding their individual needs and preferences, and developing relationships that extend well beyond the initial transaction. You will be expected to proactively nurture your client base, follow up meaningfully and identify opportunities to build genuine long-term loyalty and repeat business. Working within a busy Sydney CBD boutique, you will also need to confidently manage multiple customers and competing priorities while maintaining a calm, polished and professional approach.

Your responsibilities will include:

• Delivering an elevated, personalised luxury customer experience
• Building and nurturing long-term relationships with high-value clients
• Using sophisticated clienteling and CRM practices to drive repeat business and customer loyalty
• Working towards individual and boutique sales KPIs and commercial targets
• Taking a consultative approach to understand customer needs and provide thoughtful recommendations
• Developing strong product knowledge and confidently communicating product and brand stories
• Managing multiple clients and competing priorities during busy trading periods
• Working collaboratively with the wider boutique team

ABOUT YOU

We are looking for someone who is genuinely curious about their clients, their product and their own development. You will be a natural relationship builder who understands that luxury retail is about creating trust, remembering the details and giving clients a reason to return.

• Previous experience within luxury, premium or high-service retail
• Demonstrated experience withclient relationship management
• A proven ability to build, maintain and grow a personal client portfolio
• Strong CRM and client follow-up practices
• A genuine consultative approach to selling
• A track record of achieving sales KPIs and commercial targets
• Exceptional communication and interpersonal skills

WHAT'S ON OFFER

• $64,000 + Super + Bonus
• Full-time opportunity
• Sydney CBD boutique location
• Opportunity to join a globally recognised luxury brand
• High-touch, relationship-led client environment
• Ongoing product and professional development
• Opportunity to build and grow a valuable personal client portfolio
• Long-term career development within luxury retail

Interested? If you're a curious, polished and relationship-driven retail professional who takes pride in delivering exceptional service, building client loyalty and continuously developing your expertise, we'd love to hear from you.