Senior Client Advisor - Luxury Timepieces

Miller Leith; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Salary plus incentives

Product training

Career development

Prestigious luxury group

Job summary

Miller Leith in Sydney is seeking a Senior Client Advisor to lead the luxury client experience and help launch the boutique as a destination for discerning collectors.

You will build long-term relationships, drive sales, and represent the Maison's heritage and products with professionalism. Prior luxury retail experience and a passion for craftsmanship are essential.

Qualifications

• Experience in luxury retail or high-end customer service.
• Proven ability to build long-term client relationships.
• Record of meeting and exceeding sales targets.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver a personalised and memorable luxury client experience at every touchpoint.
• Achieve and exceed boutique sales targets.
• Develop and maintain a strong client book through proactive networking and clienteling.
• Build lasting relationships with VIP clients and collectors.
• Support boutique events, appointments and activations.
• Maintain boutique standards of presentation and operations.

Skills

Luxury retail

Clienteling

Sales targets

Communication

Attention to detail

Professional presentation

Job description

The Company

An internationally renowned luxury watch Maison is set to open its first Australian boutique in SydneyCBD in late 2026, marking an exciting new chapter for the brand in the local market. With a rich heritage, exceptional craftsmanship and a reputation for creating some of the world's finest timepieces, this is a rare opportunity to join a prestigious luxury business at the very beginning of its Australian retail journey.

The Role

As a Senior Client Advisor, you will play a pivotal role in delivering an elevated client experience while helping establish the boutique as a destination for discerning collectors and luxury clientele. You will be responsible for building long-term relationships, driving sales performance and acting as a true ambassador for the Maison's values, heritage and products.

Key Responsibilities

• Deliver a personalised and memorable luxury client experience at every touchpoint.
• Achieve and exceed individual sales and boutique performance targets.
• Develop and maintain a strong client book through proactive networking, outreach and clienteling activities.
• Build lasting relationships with VIP clients, collectors and watch enthusiasts.
• Support boutique events, client appointments and exclusive activations.
• Maintain the highest standards of boutique presentation and operational excellence.

Skills and Experience

• Previous experience within luxury retail, premium retail, jewellery, fine watches or other high-end client-focused environments.
• Proven ability to build and maintain long-term customer relationships.
• Strong track record of achieving and exceeding sales targets.
• Exceptional communication and interpersonal skills.
• A passion for luxury, craftsmanship and delivering outstanding client service.
• Highly professional presentation and attention to detail.

Benefits

• Join a globally recognised luxury Maison during its inaugural Australian boutique launch.
• Competitive salary package plus incentives.
• Extensive product and brand training.
• Ongoing career development within a prestigious international luxury group.
• Work alongside passionate luxury retail professionals.