Senior Business Support & Improvement Coordinator

Michelle Sneesby - Founder and Managing Partner; Brisbane; On-site; AUD 81,000 - 110,000; Full time

Job summary

Empire Group in Brisbane is seeking an experienced Senior Business Support Coordinator to lead a busy business support function within a large government environment. You will manage services, ensure compliance, coordinate improvements and analyse data to drive initiatives.

The role requires advanced Excel skills, stakeholder influence, and experience in construction/government sectors, with a focus on governance and process optimization. Initial contract to 26/03/2027.

Qualifications

• Previous experience within construction, government, engineering, mining industries or similar is highly regarded.
• Advanced Excel skills, including reporting, data analysis, pivot tables, formulas and data interpretation.
• Proven ability to build relationships and influence stakeholders at all levels.
• Experience coordinating business initiatives, projects or process improvement activities.
• Sound understanding of business systems, governance frameworks and compliance requirements.
• Understanding of the building, construction or maintenance industry (highly desirable).

Responsibilities

• Provide high-level administrative support, advice and coordination services to senior management and operational teams, including SEQ Field Staff.
• Coordinate and implement business improvement initiatives and resolve implementation issues.
• Analyse business data and prepare reports to support decision-making and operational efficiency.
• Review existing processes and identify opportunities for continuous improvement.
• Coordinate responses to escalated customer and stakeholder enquiries.
• Build and maintain effective relationships with internal and external stakeholders.
• Participating in work practice review activities and provide expert advice in relation to the section’s integrated business management systems.
• Manage workflow, performance, capability development and day-to-day operations of the business support team.

Skills

Industry experience

Advanced Excel

Stakeholder management

Process improvement

Governance & compliance

Construction industry knowledge

Job description

Empire Group in Brisbane is seeking an experienced Senior Business Support Coordinator to lead a busy business support function within a large government environment. You will manage services, ensure compliance, coordinate improvements and analyse data to drive initiatives.

The role requires advanced Excel skills, stakeholder influence, and experience in construction/government sectors, with a focus on governance and process optimization. Initial contract to 26/03/2027.