Ao5 Senior Business Support Coordinator

Michelle Sneesby - Founder and Managing Partner; Brisbane; On-site; AUD 81,000 - 110,000; Full time

Job summary

Empire Group in Brisbane is seeking an experienced Senior Business Support Coordinator to lead a busy business support function within a large government environment. You will manage services, ensure compliance, coordinate improvements and analyse data to drive initiatives.

The role requires advanced Excel skills, stakeholder influence, and experience in construction/government sectors, with a focus on governance and process optimization. Initial contract to 26/03/2027.

Qualifications

• Previous experience within construction, government, engineering, mining industries or similar is highly regarded.
• Advanced Excel skills, including reporting, data analysis, pivot tables, formulas and data interpretation.
• Proven ability to build relationships and influence stakeholders at all levels.
• Experience coordinating business initiatives, projects or process improvement activities.
• Sound understanding of business systems, governance frameworks and compliance requirements.
• Understanding of the building, construction or maintenance industry (highly desirable).

Responsibilities

• Provide high-level administrative support, advice and coordination services to senior management and operational teams, including SEQ Field Staff.
• Coordinate and implement business improvement initiatives and resolve implementation issues.
• Analyse business data and prepare reports to support decision-making and operational efficiency.
• Review existing processes and identify opportunities for continuous improvement.
• Coordinate responses to escalated customer and stakeholder enquiries.
• Build and maintain effective relationships with internal and external stakeholders.
• Participating in work practice review activities and provide expert advice in relation to the section’s integrated business management systems.
• Manage workflow, performance, capability development and day-to-day operations of the business support team.

Skills

Industry experience

Advanced Excel

Stakeholder management

Process improvement

Governance & compliance

Construction industry knowledge

Job description

• AO5 Senior Business Support Coordinator
• Construction & Maintenance Division
• QLD Government
• Hourly Rate: $69.21 per hour + superannuation
• Initial contract to 26/03/2027 + highly likely ongoing contract extension
• Cannon Hill

About the Role

An exciting opportunity is available for an experienced Senior Business Support Coordinator to lead a busy business support function within a large and complex government environment.

You will play a key role in managing business support services, ensuring compliance with business systems and procedures, coordinating process improvements, analysing operational data, and supporting the successful implementation of business initiatives.

Key Responsibilities

• Provide high-level administrative support, advice and coordination services to senior management and operational teams, including SEQ Field Staff.
• Coordinate and implement business improvement initiatives and resolve implementation issues.
• Analyse business data and prepare reports to support decision-making and operational efficiency.
• Review existing processes and identify opportunities for continuous improvement.
• Coordinate responses to escalated customer and stakeholder enquiries.
• Build and maintain effective relationships with internal and external stakeholders.
• Participating in work practice review activities and provide expert advice in relation to the section’s integrated business management systems.
• Manage workflow, performance, capability development and day-to-day operations of the business support team.

About You

• Previous experience within construction, government, engineering, mining industries or similar is highly regarded
• Advanced Excel skills, including reporting, data analysis, pivot tables, formulas and data interpretation.
• Proven ability to build relationships and influence stakeholders at all levels.
• Experience coordinating business initiatives, projects or process improvement activities.
• Sound understanding of business systems, governance frameworks and compliance requirements.
• Understanding of the building, construction or maintenance industry (highly desirable)

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.

Reference number: 1702433

Profession:GovernmentGovernment

Company: empire group