AO5 Senior Business Support Coordinator

empire group; Brisbane; On-site; AUD 95,000 - 110,000; Part time

Job summary

Empire Group is seeking a Senior Business Support Coordinator to lead a busy business support function within a large government environment in Cannon Hill, Brisbane. The role reports into the Construction & Maintenance Division and focuses on delivering high-level administrative support to senior management and field staff.

Key responsibilities include coordinating business improvement initiatives, analysing data for reports, and managing a team to ensure efficient operations.

Qualifications

• Advanced Excel skills including forecasting, data analysis and reporting.
• Proven ability to build relationships and influence stakeholders at all levels.
• Experience coordinating business initiatives, projects or process improvement activities.
• Solid understanding of governance frameworks and compliance requirements.
• Experience in construction/government industries is highly regarded.

Responsibilities

• Provide high-level administrative support, advice and coordination to senior management and field staff.
• Coordinate and implement business improvement initiatives and resolve implementation issues.
• Analyse business data and prepare reports to support decision-making and efficiency.
• Review processes and identify continuous improvement opportunities.
• Coordinate responses to escalated enquiries from customers and stakeholders.
• Build and maintain relationships with internal and external stakeholders.
• Participate in work practice reviews and advise on the section’s integrated management systems.
• Manage workflow, performance and day-to-day operations of the business support team.

Skills

Advanced Excel

Stakeholder influence

Business improvement

Governance & compliance

Construction/government experience

Tools

Excel

Job description

• Hourly Rate: $69.21 per hour + superannuation
• Initial contract to 26/03/2027 + highly likely ongoing contract extension

• AO5 Senior Business Support Coordinator
• Construction & Maintenance Division
• QLD Government
• Hourly Rate: $69.21 per hour + superannuation
• Initial contract to 26/03/2027 + highly likely ongoing contract extension
• Cannon Hill

About the Role

An exciting opportunity is available for an experienced Senior Business Support Coordinator to lead a busy business support function within a large and complex government environment.

Key Responsibilities

• Provide high-level administrative support, advice and coordination services to senior management and operational teams, including SEQ Field Staff.
• Coordinate and implement business improvement initiatives and resolve implementation issues.
• Analyse business data and prepare reports to support decision-making and operational efficiency.
• Review existing processes and identify opportunities for continuous improvement.
• Coordinate responses to escalated customer and stakeholder enquiries.
• Build and maintain effective relationships with internal and external stakeholders.
• Participating in work practice review activities and provide expert advice in relation to the section’s integrated business management systems.
• Manage workflow, performance, capability development and day-to-day operations of the business support team.

About You

To be successful in this role, you will demonstrate:

• Previous experience within construction, government, engineering, mining industries or similar is highly regarded
• Advanced Excel skills, including reporting, data analysis, pivot tables, formulas and data interpretation.
• Proven ability to build relationships and influence stakeholders at all levels.
• Experience coordinating business initiatives, projects or process improvement activities.
• Sound understanding of business systems, governance frameworks and compliance requirements.
• Understanding of the building, construction or maintenance industry (highly desirable)

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.