Senior AI Solutions Consultant

Servicenow; Ballarat; On-site; AUD 120,000 - 150,000; Full time

Job summary

ServiceNow is seeking a Solution Consultant to understand client challenges, propose tailored solutions, and ensure successful implementation. You will collaborate with sales, conduct in-depth analyses, and deliver compelling demonstrations to communicate value.

You will serve as a trusted advisor, translating complex requirements into actionable solutions while staying current with industry trends and best practices.

Qualifications

• Experience leveraging or exploring AI in work processes, decision-making, or problem-solving.
• Excellent communication and presentation skills; ability to tailor messages to stakeholders.
• Demonstrated experience building and nurturing client relationships.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Collaborate with sales to understand client requirements and objectives.
• Analyze client needs and pain points to design customised solutions.
• Create compelling presentations, proposals, and demos communicating value.
• Act as trusted advisor with insights, best practices, and recommendations.
• Conduct product demonstrations and address client questions.
• Collaborate with product and project teams for smooth implementation.

Skills

AI integration

Communication skills

Client relationship building

Multitasking

Problem solving

Diversity & inclusion

Technical acumen

Education

Bachelor's degree in a relevant field

Job description

ServiceNow is seeking a Solution Consultant to understand client challenges, propose tailored solutions, and ensure successful implementation. You will collaborate with sales, conduct in-depth analyses, and deliver compelling demonstrations to communicate value.

You will serve as a trusted advisor, translating complex requirements into actionable solutions while staying current with industry trends and best practices.