Senior AI-Driven Solution Consultant

Servicenow; Darwin; On-site; AUD 120,000 - 160,000; Full time

Job summary

ServiceNow is seeking a Solution Consultant to understand client challenges, tailor solutions, and ensure successful implementation across sectors. You will collaborate with sales, analyze needs, and create compelling demos and proposals.

You should have AI integration experience, a 5-year background in solution consulting, strong technical and communication skills, and experience with Higher Education & Public Sector. This role offers a dynamic, inclusive environment and opportunities to grow.

Qualifications

• Experience leveraging AI to improve work processes or decision making.
• Bachelor's degree or equivalent practical experience.
• 5 years of experience in solution consulting or related role.
• Ability to analyze complex business requirements and design innovative solutions.
• Strong technical acumen with ability to explain technical concepts.
• Excellent communication and presentation skills tailored to stakeholders.
• Experience building and nurturing client relationships.
• Thrive in a fast-paced, dynamic environment while managing multiple projects.
• Experience working with Higher Education & Public Sector.
• Commitment to diversity, equity, and inclusion.

Responsibilities

• Collaborate with the sales team to understand client requirements and objectives.
• Analyze client needs and pain points to design customised solutions.
• Create compelling presentations, proposals, and demonstrations of value.
• Serve as a trusted advisor with insights and best practices.
• Conduct product demonstrations and address client questions.
• Collaborate with product development and project management for smooth implementation.
• Provide ongoing support through the project lifecycle.
• Stay updated on industry trends and emerging technologies.
• Contribute to growth of the Solution Consulting team through knowledge sharing.

Skills

AI integration

5 years experience

Excellent communication

Presentation skills

Client relationships

Strategic thinking

Multi-project management

Fast-paced environment

Diversity & inclusion

Education

Bachelor's degree in Computer Science, Business, or Engineering

Job description

ServiceNow is seeking a Solution Consultant to understand client challenges, tailor solutions, and ensure successful implementation across sectors. You will collaborate with sales, analyze needs, and create compelling demos and proposals.

You should have AI integration experience, a 5-year background in solution consulting, strong technical and communication skills, and experience with Higher Education & Public Sector. This role offers a dynamic, inclusive environment and opportunities to grow.