AI Solutions Consultant: Strategic Client Advisor

ServiceNow; New South Wales; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

ServiceNow is seeking a Solution Consultant to understand client challenges, propose tailored AI-enabled solutions, and ensure seamless implementation. You will collaborate with sales, product teams, and project management to deliver demonstrations and drive value for clients in a fast-paced environment.

A strong background in AI-driven workflows and technical sales is required. The role emphasizes building client relationships, communicating complex concepts clearly, and contributing to team

Qualifications

• Experience in integrating AI into work processes, decision-making, or problem-solving.
• Experience in solution consulting or technical sales.
• Excellent communication and presentation skills, with ability to tailor messages to stakeholders.
• Proven ability to build and nurture client relationships.
• Strong technical acumen to explain complex concepts clearly.

Responsibilities

• Collaborate with the sales team to understand client requirements and objectives.
• Analyze client needs and pain points to develop customised solutions.
• Create compelling presentations, proposals, and demonstrations communicating value.
• Act as a trusted advisor, offering insights and best practices.
• Deliver product demonstrations and address client questions effectively.
• Collaborate with product development and project management for smooth implementation.
• Provide ongoing support throughout the project lifecycle.
• Stay updated on industry trends and emerging technologies.
• Contribute to the growth of the Solution Consulting team through knowledge sharing and mentorship.

Skills

AI in workflows

Solution consulting

Technical sales

Communication skills

Education

Bachelor's degree in CS/Business/Engineering

Job description

ServiceNow is seeking a Solution Consultant to understand client challenges, propose tailored AI-enabled solutions, and ensure seamless implementation. You will collaborate with sales, product teams, and project management to deliver demonstrations and drive value for clients in a fast-paced environment.

A strong background in AI-driven workflows and technical sales is required. The role emphasizes building client relationships, communicating complex concepts clearly, and contributing to team