Senior AI-Driven Solutions Consultant

Servicenow; Bathurst; On-site; AUD 120,000 - 160,000; Full time

Job summary

ServiceNow is seeking a Solution Consultant in Australia to translate client challenges into tailored, high-impact solutions. You will lead demonstrations, craft compelling proposals, and guide clients through implementation with cross-functional teams.

This role emphasizes technical clarity, stakeholder communication, and strong relationship building in a fast-paced environment. The ideal candidate has 5+ years in solution consulting, a relevant degree, and a passion for innovative, AI-driven

Qualifications

• AI integration experience across workflows or decision-making.
• Bachelor’s degree or equivalent practical experience.
• 5 years in solution consulting or similar.
• Strong technical acumen and ability to explain complex concepts.
• Excellent communication and presentation skills.
• Proven ability to manage multiple projects concurrently.
• Experience with Higher Education & Public Sector.
• Committed to diversity, equity, and inclusion.
• Ability to tailor messaging to diverse stakeholders.

Responsibilities

• Understand client requirements and business objectives with the sales team.
• Analyze client needs to design customised solutions.
• Create compelling presentations, proposals, and demos.
• Advise clients with insights and best practices.
• Demonstrate products and address questions.
• Collaborate with product and project teams for implementation.
• Provide ongoing client support through project lifecycle.
• Stay updated on industry trends and emerging tech.
• Share knowledge and mentor teammates.

Skills

AI integration

Communication

Presentation

Relationship building

Strategic thinking

Problem solving

Multi-project management

Diversity & inclusion

Public Sector experience

Client advisory

Education

Bachelor’s degree in Computer Science, Business, Engineering, or equivalent

Job description

ServiceNow is seeking a Solution Consultant in Australia to translate client challenges into tailored, high-impact solutions. You will lead demonstrations, craft compelling proposals, and guide clients through implementation with cross-functional teams.

This role emphasizes technical clarity, stakeholder communication, and strong relationship building in a fast-paced environment. The ideal candidate has 5+ years in solution consulting, a relevant degree, and a passion for innovative, AI-driven