Senior AI-Driven Solution Consultant

Servicenow; City of Launceston; Presencial; AUD 120.000 - 150.000; Jornada completa

Descripción de la vacante

ServiceNow is seeking a Solution Consultant to understand client challenges, propose tailored AI-enabled solutions, and ensure smooth implementation across engagements. You will translate business needs into technical designs and drive value for customers across sectors.

The role requires strong communication, demos, and collaboration with cross-functional teams to deliver impactful results in a dynamic, fast-paced environment.

Formación

• Experience integrating AI into work processes, decision-making, or problem-solving.
• Bachelor's degree or equivalent practical experience in a relevant field.
• 5+ years in solution consulting, technical sales, or related roles.
• Proven ability to analyze complex requirements and design innovative solutions.
• Strong technical acumen and ability to explain technical concepts clearly.
• Excellent communication and presentation skills for diverse stakeholders.
• Experience in building and nurturing client relationships.
• Ability to manage multiple projects in a fast-paced environment.
• Experience with Higher Education and Public Sector is a plus.
• Commitment to diversity, equity, and inclusion.

Responsabilidades

• Collaborate with the sales team to understand client requirements and objectives.
• Conduct in-depth analysis of client needs to develop tailored solutions.
• Create presentations, proposals, and demos to communicate value.
• Serve as a trusted advisor, offering insights and best practices.
• Demonstrate solutions through product demos and address questions.
• Collaborate with product development and project management for smooth implementation.
• Provide ongoing support to clients throughout the project lifecycle.
• Stay updated on industry trends and emerging technologies.
• Contribute to the growth of the Solutions Consulting team via knowledge sharing.

Conocimientos

AI integration

Requirements analysis

Technical communication

Presentations

Client relationships

multitasking

Problem solving

Higher Ed/Public sector experience

DEI mindset

Solution consulting experience

Educación

Bachelor's degree

Descripción del empleo

ServiceNow is seeking a Solution Consultant to understand client challenges, propose tailored AI-enabled solutions, and ensure smooth implementation across engagements. You will translate business needs into technical designs and drive value for customers across sectors.

The role requires strong communication, demos, and collaboration with cross-functional teams to deliver impactful results in a dynamic, fast-paced environment.