Senior AI-Driven Solutions Consultant

Servicenow; New South Wales; On-site; AUD 120,000 - 190,000; Full time

Job summary

ServiceNow is seeking a Solution Consultant to understand client challenges, propose tailored AI-enabled solutions, and guide seamless implementation. You will articulate value, demonstrate products, and serve as a trusted advisor throughout the project lifecycle.

Ideal candidates have experience in solution consulting or technical sales, excellent communication skills, and the ability to manage multiple projects in a fast-paced environment. Commitment to diversity and inclusion is valued.

Qualifications

• Experience in solution consulting, technical sales, or related role.
• Strong ability to analyze complex business requirements and design innovative solutions.
• Excellent communication and presentation skills; ability to tailor messages to stakeholders.
• Experience with Higher Education & Public Sector.

Responsibilities

• Collaborate with the sales team to understand client requirements and business objectives.
• Conduct in-depth analysis of client needs and pain points to develop customised solutions.
• Create compelling presentations, proposals, and demonstrations that communicate the value of our solutions.
• Serve as a trusted advisor to clients, offering insights, best practices, and recommendations.
• Conduct product demonstrations and address client questions and concerns.
• Collaborate with cross-functional teams, including product development and project management, to ensure smooth implementation.
• Provide ongoing support to clients throughout the project lifecycle.
• Stay updated on industry trends, emerging technologies, and best practices.
• Contribute to the growth of the Solution Consulting team through knowledge sharing.

Skills

AI in workflows

Technical acumen

Communication skills

Relationship building

Project management

Presentations

Adaptability

Education

Bachelor's degree (CS/Engineering/Business or equivalent

Equivalent practical experience

Job description

ServiceNow is seeking a Solution Consultant to understand client challenges, propose tailored AI-enabled solutions, and guide seamless implementation. You will articulate value, demonstrate products, and serve as a trusted advisor throughout the project lifecycle.

Ideal candidates have experience in solution consulting or technical sales, excellent communication skills, and the ability to manage multiple projects in a fast-paced environment. Commitment to diversity and inclusion is valued.