Self-Storage Customer Service & Sales Associate (PT)

Wallaby Storage Pty Ltd; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Secure long-term employment

Friendly experienced team

Full training and growth opportunities

Pleasant working conditions

Job summary

Wallaby Storage Pty Ltd in Melbourne is seeking a mature, experienced Customer Service and Sales person to assist in running two self-storage facilities in Moorabbin and Abbotsford. This permanent part-time role (~30 hours per week) covers Thurs-Fri-Sat plus Sunday, with a 5-hour shift, and has potential to convert to full time in 2027.

You will respond to existing customers, handle phone, email and walk-in enquiries, sign up customers, take payments and update records, and maintain high

Qualifications

• Mature, down-to-earth individual with face-to-face customer exposure.
• Prior roles in real estate, property management, hotel reception or similar customer-facing roles.

Responsibilities

• Respond to the needs of existing customers.
• Handle all telephone, email and walk-in enquiries.
• Liaise with customers and help them satisfy their self-storage needs.
• Sign up customers, take payments and update customer records.
• Ensure customer loyalty by offering follow-up service and support.
• Be proactive and diligent in maintenance and cleanliness of both facilities.
• Be the face of the business by delivering friendly, flawless customer care.

Job description

Wallaby Storage Pty Ltd in Melbourne is seeking a mature, experienced Customer Service and Sales person to assist in running two self-storage facilities in Moorabbin and Abbotsford. This permanent part-time role (~30 hours per week) covers Thurs-Fri-Sat plus Sunday, with a 5-hour shift, and has potential to convert to full time in 2027.

You will respond to existing customers, handle phone, email and walk-in enquiries, sign up customers, take payments and update records, and maintain high