Self-Storage Customer Service & Sales Pro (Part-Time)

Exenet; Melbourne; On-site; AUD 33,000 - 44,000; Part time

Benefits offered by this job

Pleasant working conditions

Full training

Growth opportunities

Secure long-term employment

Job summary

Exenet is seeking a mature, admin‑oriented Customer Service and Sales person to run two modern self‑storage facilities in Moorabbin and Abbotsford. The role is permanent part‑time (~30 hours per week: Thurs‑Fri‑Sat all day and 5 hours on Sunday) with a potential move to full time in 2027.

Ideal candidates are experienced in real estate, property management or hotel reception, with strong face‑to‑face customer exposure, a fast typing speed and reliable transport.

Qualifications

• Mature, down‑to‑earth individual with prior roles in real estate, property management, or hotel reception.
• Excellent customer service and proactive, detail‑oriented approach.
• Reliable vehicle and valid driver’s licence.

Responsibilities

• Respond to the needs of existing customers.
• Handle all telephone, email and walk‑in enquiries.
• Sign up customers, take payments and update customer records.
• Ensure customer loyalty by offering exceptional follow‑up service and support.
• Be proactive and diligent in the maintenance and presentation of both facilities.
• Be the face of the business by delivering friendly, flawless customer care.

Skills

Customer service experience

Administrative skills

Fast typing

Computer skills

Driver's licence

Job description

Exenet is seeking a mature, admin‑oriented Customer Service and Sales person to run two modern self‑storage facilities in Moorabbin and Abbotsford. The role is permanent part‑time (~30 hours per week: Thurs‑Fri‑Sat all day and 5 hours on Sunday) with a potential move to full time in 2027.

Ideal candidates are experienced in real estate, property management or hotel reception, with strong face‑to‑face customer exposure, a fast typing speed and reliable transport.