Secretary / Receptionist – Accounting Practice

Business and Taxation Concepts; Liverpool; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Full-time position

Friendly team

Varied role

Skills development

Competitive remuneration

Job summary

Business and Taxation Concepts Pty Ltd in Liverpool NSW is seeking a flexible Secretary/Receptionist to support accountants and managers. You will manage front-desk duties, prepare documents, handle client communications and maintain records in the practice management system.

The role offers a full-time, professional environment, opportunities to develop administrative skills, and a collaborative team. Strong MS Office skills and a proactive, confidential approach are essential.

Qualifications

• Previous experience in secretarial, administrative or reception role.
• Excellent written and verbal communication skills.
• Strong proficiency in Microsoft Office, particularly Word, Excel and Outlook.
• Attention to detail and accuracy in document preparation.
• Excellent time-management and organisational abilities.
• Professional telephone manner and customer service orientation.
• Ability to work independently and as part of a team.
• Discretion and confidentiality when handling client information.

Responsibilities

• Provide secretarial and administrative support to partners, accountants and other team members.
• Prepare, format and proofread correspondence and client documentation.
• Prepare and distribute client letters, engagement documents and other correspondence.
• Assist with preparation, collation and electronic lodgement of documents.
• Manage electronic filing, document scanning and client records.
• Assist with client communications, follow-ups and general administrative requests.
• Maintain accurate client information and records in the practice management system.
• Professionally manage incoming calls, emails and enquiries.
• Greet clients and visitors and provide a welcoming reception experience.
• Schedule appointments and coordinate meeting room bookings.

Job description

Secretary / Receptionist – Accounting Practice

Business and Taxation Concepts – Liverpool NSW

This is a varied role combining traditional reception duties with secretarial and administrative support to accountants, managers and partners. The successful candidate will be someone who enjoys working in a professional office environment, has excellent communication skills and can efficiently manage multiple responsibilities.

Key responsibilities

• Provide secretarial and administrative support to partners, accountants and other team members
• Prepare, format and proofread correspondence, and other client documentation
• Prepare and distribute client letters, engagement documents and other correspondence
• Assist with the preparation, collation and electronic lodgement of documents
• Manage electronic filing, document scanning and client records
• Assist with client communications, follow-ups and general administrative requests
• Maintain accurate client information and records within the practice management system
• Professionally manage incoming telephone calls, emails and general enquiries
• Greet clients and visitors and provide a welcoming, professional reception experience
• Schedule appointments and coordinate meeting room bookings

About you

• Previous experience in a secretarial, administrative or reception role, preferably within an accounting, legal or other professional services firm
• Excellent written and verbal communication skills
• Strong proficiency in Microsoft Office, particularly Word, Excel and Outlook
• Excellent attention to detail and accuracy in document preparation
• Strong organisational and time-management skills, with the ability to prioritise competing tasks
• Professional telephone manner and excellent customer service skills
• Ability to work independently as well as collaboratively within a team
• A high level of discretion and confidentiality when handling client information
• A proactive, flexible and positive approach to work

About us

Business and Taxation Concepts Pty Ltd (BTC) is an established accounting and taxation practice providing a comprehensive range of accounting, taxation, business advisory and financial services to a diverse client base. we have multiple opportunities available for enthusiastic and professional individuals to join our team in Secretary / Receptionist roles at our Liverpool office.

• A stable, full-time position within an established accounting practice
• A friendly, professional and supportive team environment
• A varied role offering both client interaction and secretarial responsibilities
• Opportunities to develop your administrative and professional skills
• Competitive remuneration commensurate with experience and skills