School Technical Officer - Tagai State College

Queensland Government; Cooktown; On-site; AUD 60,000 - 75,000; Full time

Job summary

Tagai State College is seeking a motivated School Technical Officer to join our school community. You will help manage the ICT network service to contribute to the enhancement of student learning opportunities across our dispersed campuses.

Responsibilities include maintaining ICT systems, providing timely technical support to staff and students, training staff in ICT tools for teaching and learning, and keeping accurate ICT records.

Qualifications

• Experience managing ICT networks and school IT infrastructure.
• Ability to provide staff and student technical support.
• Strong customer service and problem‑solving skills.

Responsibilities

• Manage and maintain school ICT systems, equipment and infrastructure.
• Provide technical support to staff and students, resolving ICT issues efficiently.
• Train and assist staff in using ICT tools effectively for teaching and learning.
• Perform routine maintenance and maintain accurate ICT records.
• Communicate with stakeholders and work collaboratively as part of a team.
• Apply strong technical knowledge of servers, networks, computers, printers and remote support.
• Demonstrate excellent customer service and problem-solving skills.

Skills

ICT networking

Technical support

Customer service

Team collaboration

Tools

Server management

Printer maintenance

Remote support

Job description

Tagai State College is seeking a motivated School Technical Officer to join our school community!

About Tagai State College

Tagai State College is unique and unlike any other school. Our 17 school campuses and TAFE facility are spread across 15 islands and 48,000 square kilometres of ocean. We provide education from Kindergarten through to Year 12.

About The Role

As the School Technical Officer, you will:

• Assist in managing the operation of a school's information and communication technology (ICT) network service to contribute to the enhancement of student learning opportunities.

Responsibilities Include

• Manage and maintain school ICT systems, equipment and infrastructure.
• Provide technical support to staff and students, resolving ICT issues efficiently.
• Train and assist staff in using ICT tools effectively for teaching and learning.
• Perform routine maintenance, repairs and maintain accurate ICT records.
• Communicate with stakeholders and work collaboratively as part of a team.
• Apply strong technical knowledge of servers, networks, computers, printers and remote support.
• Demonstrate excellent customer service, communication and problem-solving skills.

Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Occupational group

Education & Training