School Technical Officer - Tagai State College

Queensland Government; Cairns Regional; On-site; AUD 70,000 - 90,000; Full time

Job summary

Tagai State College is seeking a School Technical Officer to support the ICT network across its 17 campuses. You will manage ICT systems and infrastructure and provide timely technical assistance to staff and students to enhance teaching and learning.

Responsibilities include routine maintenance, asset records, and collaborating with stakeholders to resolve issues while applying knowledge of servers, networks, printers, and remote support. A customer-service mindset is essential.

Responsibilities

• Manage and maintain school ICT systems, equipment and infrastructure.
• Provide technical support to staff and students, resolving ICT issues efficiently.
• Train and assist staff in using ICT tools effectively for teaching and learning.
• Perform routine maintenance, repairs and maintain accurate ICT records.
• Communicate with stakeholders and work collaboratively as part of a team.
• Apply strong technical knowledge of servers, networks, computers, printers and remote support.
• Demonstrate excellent customer service, communication and problem-solving skills.

Job description

About Tagai State College:Tagai State College is unique and unlike any other school. Our 17 school campuses and TAFE facility are spread across 15 islands and 48,000 square kilometres of ocean. We provide education from Kindergarten through to Year 12.About the Role:As the School Technical Officer, you will:Assist in managing the operation of a school's information and communication technology (ICT) network service to contribute to the enhancement of student learning opportunities.Responsibilities Include:Manage and maintain school ICT systems, equipment and infrastructure.Provide technical support to staff and students, resolving ICT issues efficiently.Train and assist staff in using ICT tools effectively for teaching and learning.Perform routine maintenance, repairs and maintain accurate ICT records.Communicate with stakeholders and work collaboratively as part of a team.Apply strong technical knowledge of servers, networks, computers, printers and remote support.Demonstrate excellent customer service, communication and problem-solving skills.Interested? To Apply:Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history);Attach a 2-page response to the Competencies section of the attached role description.Attach evidence of the mandatory requirements outlined in the attached role description.Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.Applications from recruitment agencies will not be accepted.This work is licensed under a Creative Commons Attribution 3.0 Australia License.