Sales Representative - Bilingual Korean & Mandarin

EVER Australia Pty Ltd; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Free on-site parking

Professional development opportunities

Vibrant office culture

Job summary

RGIT Australia is seeking a motivated Sales Representative fluent in Korean and Mandarin to join our growing sales team. The role focuses on sourcing new customers, driving sales growth, and building strong client relationships in the fashion wholesale sector.

You will identify customer needs, provide tailored solutions, and collaborate with logistics to ensure seamless order fulfillment while delivering excellent service across multiple channels.

Qualifications

• Fluency in Korean and Mandarin with demonstrable business communication experience.
• Strong sales and customer service skills with a customer-focused attitude.
• Ability to work independently and in a team environment.
• Familiar with communication platforms and CRM systems.
• Proactive problem-solving and customer needs handling.

Responsibilities

• Proactively promote and sell products to new and existing customers.
• Identify customer needs and provide tailored solutions.
• Communicate with clients via phone, email and other channels.
• Build and maintain relationships to ensure customer satisfaction and loyalty.
• Collaborate with logistics to ensure seamless order fulfillment.

Skills

Korean language

Mandarin language

Sales experience

Customer service skills

Interpersonal skills

CRM system experience

Tools

CRM system

Job description

We are seeking a motivated and multilingual Sales Representative, fluent in Korean and Mandarin to join our growing Sales team. The ideal candidate is confident in sourcing new customers and contributing to driving sales growth by utilising various channels. Ideally, you will have relevant experience in the fashion industry and wholesale business. This role requires excellent interpersonal skills with a strong customer-focused attitude, and the ability to thrive in a dynamic and fast-paced environment.

Key Responsibilities:

• Proactively promote and sell products or services to new and existing customers.
• Identify customer needs and provide tailored solutions.
• Communicate with clients via phone, email, and other communication channels to address inquiries, resolve issues, and provide product information.
• Build and maintain strong relationship with customer, ensuring high customer satisfaction and loyalty.
• Collaborate with the logistics team to ensure seamless order fulfillment.

About You:

• Excellent sales and customer service skills.
• Fluency in written and spoken Korean and Mandarin, with demonstrable experience in business communication.
• Ability to work independently and in a team environment.
• Familiar with communication platforms and customer relationship management system.
• A proactive approach to problem-solving and meeting customer needs.

Benefits working with us:

• We provide on-site free parking.
• On-going opportunities for professional development and career growth.
• Supportive, young and vibrant office culture.