Sales Connect Advisor

Australian Institute of Management; Sydney; On-site; AUD 59,000 - 72,000; Full time

Benefits offered by this job

Hands-on coaching

No weekend work

Incentives

Job summary

Scentia is seeking a Sales Connect Advisor to be the first point of contact for prospective customers in Circular Quay, Sydney. You will listen to customer needs, ask insightful questions, and connect them with the right team to advance their learning journey.

This role offers coaching, a Monday–Friday schedule, and a base salary from $65,000 plus super and incentives. Based in the office with supportive sales coaches, you’ll receive hands-on feedback and opportunities to grow your sales career

Qualifications

• Proven experience in sales or customer-facing roles.
• Strong communication and listening skills.
• Ability to ask insightful questions and understand customer needs.

Responsibilities

• Make a great first impression with prospective customers.
• Build genuine connections and understand what matters to each customer.
• Identify whether a learning opportunity or training solution is suitable.
• Coordinate with the right team to ensure smooth handovers to sales specialists.
• Work toward clear targets and track progress.

Skills

Active listening

Communication

Sales experience

Customer service

Questioning

Job description

Love connecting with people? Join Scentia as a Sales Connect Advisor, qualify customer enquiries, achieve targets and grow your sales career!

• $65,000+ commensurate with experience + super + incentives.
• Get hands-on support and coaching
• Monday to Friday in Circular Quay, with no weekends

We’re looking for energetic, motivated Sales Connect Advisors to join our team at Scentia.

You’ll be the first person many prospective customers speak to. You’ll listen to what they’re looking for, ask great questions and connect them with the right people to help them take the next step in their learning journey.

This is an office-based role in Circular Quay, Sydney. You’ll work alongside your colleagues and our in-house sales coaches, giving you plenty of hands-on support, real-time feedback and opportunities to learn from the people around you.

There’s a bigger purpose behind those conversations. At Scentia, we help people build the skills and confidence to be their best. Our purpose is enable people to maximise their potential and contribute to a stronger society.

If you love talking to people, enjoy working towards goals and want to build a successful sales career, we’d love to meet you.

What You’ll Be Doing

Every conversation is an opportunity to understand what someone needs and help them find the right next step.

You’ll

• Make a great first impression – Talk with prospective customers and create a positive experience from the very first conversation.
• Build genuine connections – Listen, ask great questions and quickly understand what matters to each customer.
• Spot opportunities – Work out whether someone is looking for their own learning opportunity or a training solution for their organisation.
• Connect people with the right team – Make sure customers have a smooth handover to the sales specialist who can best help them.
• Turn conversations into opportunities – Work towards clear targets and enjoy seeing the impact of your efforts.
• Keep things moving – Keep customer information up to date and work closely with the wider sales team.
• Keep getting better – Learn through coaching, training and feedback as you build your confidence and sales skills.

What You’ll Bring

We’re looking for people with energy, curiosity and a genuine enjoyment of talking with others.

You’ll Be a Great Fit If

• You enjoy listening to people and can build rapport quickly.
• You’re curious and ask great questions.
• You’re motivated by goals and enjoy achieving results.
• You bring a positive attitude and can bounce back when things don’t go your way.
• You enjoy working at pace and being part of a supportive team.
• You’re comfortable using technology and learning new systems.

Experience in sales, customer service, a contact centre or another customer-facing role is great, but attitude matters most.

If you’re motivated, keen to learn and have the drive to succeed, we want to hear from you.

Why Join Scentia?

At Scentia, we believe learning has the power to change careers, organisations and lives.

You’ll contribute to our purpose of enable people to maximise their potential and contribute to a stronger society.

We want our people to have every opportunity to reach their potential too.

Here’s What You Can Look Forward To

• Earn more when you perform – Base salary from $65,000, commensurate with experience, plus super and incentives that reward your results.
• Invest in yourself – Access up to $4,000 every year to invest in your learning and professional development through our education brands.
• Build an interesting career – Develop new skills, take on new challenges and discover opportunities to grow your career with us.
• Learn from people around you – Work alongside your team, with hands-on coaching, feedback and support to help you succeed.
• Be recognised – We notice and celebrate how you show up, including through our Scensational Awards.
• Work with good people – Join a team that backs each other, shares ideas and celebrates success together.
• Look after yourself – Access support for your health and wellbeing, including our Employee Assistance Program.

Ready to Take the Next Step?

If you love talking with people, enjoy working towards goals and want to build your career with an organisation that genuinely believes in learning and growth, we’d love to meet you.