Sales Team Leader

Scentia; Brisbane; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Amazing office in Brisbane CBD

No weekends

Incentives

Superannuation

Job summary

Australian Institute of Management (AIM), part of the Scentia group, is seeking a motivated Sales Team Leader to drive figures and coach a Future Skills Advisors team in Brisbane CBD. You will engage with prospective learners, balance your own sales results with coaching performance, and foster a high-energy, high-performing culture.

You'll manage inbound/outbound calls, coach staff, monitor pipelines and KPIs, and ensure outstanding customer experiences while aligning with AIM's purpose to

Qualifications

• Proven telesales or inside sales with target achievement.
• Experience leading or mentoring sales professionals.
• Hands-on leadership style with direct contribution to results.
• Strong communication and closing skills.
• Comfort with KPIs, targets and performance metrics.

Responsibilities

• Lead from the front: manage inbound/outbound calls and hit own targets.
• Coach and inspire the team with hands-on feedback and support.
• Drive team performance by monitoring activity, pipelines and KPIs.
• Create great customer experiences by matching learners with suitable courses.
• Build a positive, collaborative, accountable team culture.
• Identify ways to improve sales processes and customer engagement.

Skills

Telesales

Leadership

Coaching

CRM experience

KPI tracking

Tools

Salesforce

Job description

Are you a driven sales professional who thrives on achieving targets, motivating others and leading by example?

• $90,000+ commensurate with experience + super + incentives
• Amazing office in the heart of Brisbane CBD – close to public transport & no weekends
• Lead from the front with your own sales targets and a team to develop

At the Australian Institute of Management (AIM), we're looking for an energetic and results-driven Sales Team Leader to join our Future Skills team.

This is a hands-on leadership role where you'll be right there alongside your team, engaging with prospective customers, driving your own sales results and achieving KPIs, while coaching and inspiring others to do the same.

You'll lead a team of Future Skills Advisors in a fast-paced, target-driven telesales environment, helping individuals and businesses find the right education and training solutions to achieve their goals.

You'll balance your own sales activity with supporting your team's performance, providing real-time coaching, celebrating success and creating a positive, high-performing team culture.

This is an office-based role in Brisbane CBD, giving you the opportunity to work closely with your team, provide hands-on support and lead by example every day.

At AIM, we help people build the skills and confidence to be their best. As part of Scentia, our purpose is to enable people to maximise their potential and contribute to a stronger society.

If you love sales, enjoy developing people and want to take the next step in your leadership career while continuing to achieve your own sales success, we'd love to hear from you!

What You'll Be Doing

• Lead from the front: Manage inbound and outbound sales calls, engage with prospective learners and consistently achieve your own sales targets and KPIs.
• Coach and inspire: Provide hands-on coaching, feedback and support to help your team build confidence, strengthen their sales skills and achieve results.
• Drive team performance: Monitor sales activity, conversion rates, pipelines and KPIs, identifying opportunities to improve performance.
• Create great customer experiences: Help prospective learners understand their development goals and connect them with suitable AIM courses and qualifications.
• Build a winning team culture: Foster a positive, collaborative and accountable environment where people feel supported, motivated and recognised.
• Champion continuous improvement: Identify ways to improve sales processes, customer engagement and team effectiveness.

What You'll Bring

We're looking for someone who is passionate about sales, enjoys developing others and knows what it takes to succeed in a performance-driven environment.

You’ll ideally bring:

• Proven experience in telesales, inside sales or a high-volume sales environment, with a strong track record of achieving targets.
• Experience leading, coaching or mentoring sales professionals.
• A hands-on leadership style and willingness to actively contribute to individual sales results.
• Strong communication, relationship-building, objection-handling and closing skills.
• Confidence working with sales KPIs, conversion targets and performance metrics.
• A positive, resilient and solutions-focused mindset.
• Experience using Salesforce or a similar CRM.
• A passion for helping others succeed and creating a high-performing team culture.

Most importantly, you'll be someone who leads by example, takes ownership of results and brings energy and enthusiasm to everything you do.

Why Join AIM?

At AIM, we believe in the power of learning to transform careers, organisations and communities.

For over 85 years, we've helped individuals and businesses build the skills and capabilities they need to succeed.

As part of the wider Scentia group, you'll contribute to our purpose of enabling people to maximise their potential and contribute to a stronger society.

Here’s what you can look forward to:

• Earn more when you perform – A competitive base salary plussuper, with incentives that reward your results.
• Invest in yourself – Access up to $4,000 every year to invest in your learning and professional development through our education brands.
• Build an interesting career – Develop new skills, take on new challenges and discover opportunities to grow your career with us.
• Grow as a sales leader – Build your leadership capability while working closely with other sales leaders, sharing ideas and learning from each other.
• Be recognised – We notice and celebrate how you show up, including through our Scensational Awards.
• Work with good people – Join a team that backs each other, shares ideas and celebrates success together.
• Look after yourself – Access support for your health and wellbeing, including our Employee Assistance Program.

Ready to Lead from the Front?

If you're a motivated sales professional who loves achieving targets, developing people and making a difference, we'd love to hear from you.