Sales Co-worker (IKEA Belrose)

IKEA; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

5 weeks paid annual leave

15% co-worker discount

Co-worker uniform provided

Free co-worker parking

Meal benefits or subsidised meals

Job summary

IKEA Belrose is seeking a Sales Co-worker for our Plan & Order Point to help customers turn ideas into expert plans and purchases. You will assist with kitchen planning, wardrobes and storage solutions, using planning tools to present tailored options.

You''ll deliver friendly, knowledgeable service, work as part of a team, and support customers through their planning and ordering journey while adapting to a mix of open and close shifts, including weekends.

Qualifications

• Customer-focused and sales-driven.
• Good communication with diverse customers.
• Willingness to work flexible shifts.

Responsibilities

• Provide customers with expert advice and tailored home furnishing solutions.
• Use IKEA planning tools to create and present customised solutions, including kitchens, wardrobes and storage systems.
• Actively participate in selling activities with a positive attitude and contribute to business goals and growth.
• Actively contribute to sales goals by identifying opportunities to maximise customer value and satisfaction.
• Build strong relationships with customers by understanding their lifestyle and home furnishing needs.
• Work collaboratively with colleagues and support functions to ensure a smooth customer journey.
• Contribute to an inspiring, welcoming and customer-focused environment.
• Maintain a clean, safe, and organised sales area, ensuring products are priced correctly and fully stocked.
• Assembling displays for the introduction of new products.

Tools

IKEA planning tools

Job description

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

Working at IKEA has its benefits and rewards:

• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Free benefits membership (savings and discounts across retailers and service providers)
• Novated leasing and EV subscription options
• Superannuation salary sacrifice
• Fitness Passport membership available
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information:

• This role is Permanent Part-time, 60hrs/fortnight.
• This role requires full availability Monday to Sunday with the ability to work a mixture of open and close shifts and 3 out of 4 weekends in a month (both Saturday and Sunday).

About this work area

At IKEA, we believe everyone deserves a home they love. As a Sales Co-worker at our Plan & Order Point in Belrose, you'll help customers bring their home furnishing ideas to life by providing expert advice, tailored solutions and a seamless planning and ordering experience.

Working across key home furnishing areas, including kitchens, wardrobes and storage solutions, you'll use your product knowledge and planning tools to understand customers' needs, create inspiring solutions and support them throughout their purchase journey.

As Sales Co-worker specialising in kitchen planning, your responsibilities will include, but are not limited to:

• Provide customers with expert advice and tailored home furnishing solutions and services to meet their needs.
• Use IKEA planning tools to create and present customised solutions, including kitchens, wardrobes and storage systems.
• Actively participate in selling activities with a positive attitude and contribute to business goals and growth.
• Actively contribute to sales goals by identifying opportunities to maximise customer value and satisfaction.
• Build strong relationships with customers by understanding their lifestyle and home furnishing needs.
• Work collaboratively with colleagues and support functions to ensure a smooth customer journey.
• Contribute to an inspiring, welcoming and customer-focused environment.
• Maintain a clean, safe, and organised sales area, ensuring products are priced correctly and fully stocked.
• Assembling displays for the introduction of new products.

As Sales Co-worker, you are:

• Customer-focused and motivated by delivering exceptional service and sales outcomes.
• Confident building relationships and engaging with a diverse range of customers.
• A strong communicator who listens, asks insightful questions and provides tailored recommendations.
• Comfortable working towards sales goals in a consultative sales environment.
• Organised and detail-oriented, with the ability to manage multiple customer projects.
• Proficient using technology and able to quickly learn digital planning and sales tools.
• Curious, proactive and eager to continuously learn about home furnishing solutions, the IKEA range and service offerings.
• Comfortable working independently while contributing to a collaborative team environment.
• A safe mindset and being comfortable with physical work and manual handling including repetitive movements and lifting.

We need people like you

At IKEA, work is so much more than a job. Come join us!