Sales Co-Worker (Part-Time)

IKEA; Canberra; On-site; AUD 40,000 - 43,000; Part time

Benefits offered by this job

Co-worker discount

Paid annual leave

Parental leave

Meal discounts

Employee health support

Job summary

IKEA Canberra is seeking a friendly, part-time Sales Co-worker to create an inspiring shopping experience. You will engage customers, understand their needs and promote the IKEA range while performing store tasks and maintaining displays.

The role operates on a rotating roster from 9:00am to 8:30pm, across weekends, with a comprehensive benefits package including leave, discounts and health support. Previous retail experience is preferred.

Qualifications

• Friendly, proactive attitude and great customer service.
• Ability to balance customer service with hands-on responsibilities.
• Willingness to work rotating roster and weekends.

Responsibilities

• Approach customers, assess needs and recommend home furnishing solutions.
• Actively selling IKEA products and services to enhance customer experience.
• Keep area clean, stocked, organized and correctly priced.
• Refresh displays and manage stock condensation; replenishment as needed.
• Assist with order placement using IKEA systems and support teammates.

Skills

Friendly demeanor

Customer service

Team player

Organised

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

• Location
• Canberra
• Employment type
• Part Time Permanent
• Department
• Sales & Commercial
• Deadline
• 2026-09-25

Our team within IKEA

Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

Working at IKEA has its benefits and rewards

• $29.65 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information

• This role is Permanent Part-time (40hrs/fortnight)
• You will work on a rotating roster between 9:00am - 8:30pm, and 3 out of 4 weekends (both Saturday and Sunday).

Recruitment process

• Following shortlisting, candidates will complete a pre-recorded video interview
• Selected candidates will then attend an in-person interview with the hiring team

About this work area

As a Sales Co-worker, you'll help create an inspiring and seamless shopping experience for our customers. You'll combine customer interaction with hands-on store tasks.

Your responsibilities will include:

• Approaching customers, understanding their needs, and recommending suitable home furnishing solutions.
• Actively selling the IKEA range and promoting services to enhance the customer experience.
• Keeping your area clean, well-stocked, organised and correctly priced.
• Maintaining and refreshing displays through basic visual merchandising and stock condensing.
• Replenishing stock and preparing sales spaces using safe manual handling techniques.
• Assembling products to ensure strong presentation and functionality.
• Using IKEA systems to provide accurate product information and support order placement.
• Working collaboratively with your team and other departments to deliver great results.

Who you are

You're friendly, proactive, and enjoy working with people. You take pride in delivering great results, bring a positive attitude to everything you do, and are comfortable balancing customer service with hands-on responsibilities. You'll thrive in this role if you have:

• A warm, approachable and confident communication style.
• A strong work ethic with the ability to take initiative and work independently.
• A collaborative mindset and enjoy working as part of a team.
• Good organisation skills and attention to detail.
• Comfort with physical work, including manual handling and maintaining displays.
• A genuine interest in home furnishings and creating exceptional customer experiences.

Preferred experience

• Previous experience in retail, customer service, or showroom sales.
• Experience working in a fast-paced, customer-focused environment.
• Confidence in supporting sales objectives and contributing to the achievement of targets and KPIs.

We need people like you

At IKEA, work is so much more than a job. Come join us!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA.

What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!