Sales Coordinator

IKEA; Perth; On-site; AUD 50,000 - 60,000; Part time

Benefits offered by this job

Co-worker discount

Meal benefits

Uniform provided

Free parking

Employee assistance program

Bonus programme

Loyalty programme

Job summary

IKEA Australia in Perth is seeking a Sales Coordinator to lead the daily operation of the team, ensure smooth service across rotating day and evening shifts, and support customers in a fast-paced store environment.

You will apply product knowledge, uphold merchandising standards, and work with the store to maximise sales while fostering an inclusive co-worker experience. This permanent part-time role offers 60 hours per fortnight, competitive pay, and employee benefits.

Qualifications

• Proven ability to supervise and coordinate a team.
• Excellent verbal and written communication skills.
• Able to work rotating day/evening shifts and weekends.
• Passion for home furnishings and customer service.

Responsibilities

• Supervise and coordinate daily team operations.
• Address urgent operational problems and escalate as needed.
• Share knowledge of IKEA products and services.
• Encourage selling top products and service offerings.
• Maintain clean, stocked area meeting merchandising standards.
• Analyse space and stock availability to optimize layout.

Skills

Customer service

Team coordination

Communication

Sales driven

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.\"

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

• $32.21 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information

• This role is Permanent, Part-time, 60hrs/fortnight
• Applications close Wednesday 21 October 2026.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts.
• You have the availability to work alternating weekends (both Saturdays and Sundays)

About this work area

As a Sales Coordinator your responsibilities will include, but are not limited to:

• Supervising and coordinating the daily operation of the team.
• Support daily operational problems and reacting appropriately to urgent issues, escalating to direct manager where necessary.
• Sharing specialist knowledge of the IKEA product range, services, and tools to secure a high level of competence within the team whilst demonstrating a willingness to take on additional responsibility in this area.
• Encouraging the team to actively sell the department’s top-selling products, prioritised products, and IKEA service products to maximise sales and long-term profitability.
• Keeping the area of responsibility clean, tidy, priced, and fully stocked, and ensuring that the IKEA basic merchandising standards are always in place to give customers a positive shopping experience.
• Analysing and adjusting sales space capacities based on system parameters (sales location management) to secure high stock availability.

Who you are

As a Sales Coordinator you have:

• Passionate about people’s everyday life at home and home furnishing, and you enjoy working in a fast-paced and future-oriented environment.
• Able to able to optimise sales through thorough knowledge of the IKEA product range, local market, and customers.
• Adaptable and energetic, with strong verbal and written communication skills for successful stakeholder management.
• Friendly and comfortable with connecting and interacting with people.
• Comfortable with coordinating your team, setting priorities, and delegating responsibility.
• Able to deliver exceptional customer service and foster an inclusive and positive co-worker experience.
• Looking to develop and grow within the business.

We need people like you!

At IKEA, work is so much more than a job. Come join us!