Sales Co-worker

IKEA; North Lakes; On-site; AUD 26,315,000 - 37,479,000; Part time

Benefits offered by this job

15% co-worker discount

Uniform provided

Free parking

Employee assistance

Bonus programme

Co-worker meals

Job summary

IKEA North Lakes in Australia is hiring a Sales Co-worker to help customers, share product knowledge and support purchasing decisions.

This permanent part-time role involves a rotating roster, weekend availability, and shifts from early morning to late evening. You’ll keep the sales floor stocked, presentable and ready to assist, delivering a memorable shopping experience across our home furnishings range. The role requires a customer-focused mindset and strong teamwork as part of IKEA's culture.

Qualifications

• Assist customers and understand their needs, offering product guidance.
• Proactively promote products and services to reach sales goals.
• Maintain knowledge of IKEA product range and features.
• Collaborate with teammates to deliver a seamless shopping experience.

Responsibilities

• Assist customers and advise on products to support purchasing decisions.
• Contribute to achieving sales goals with a positive attitude.
• Maintain stocked, presentable sales area and correctly priced items.
• Learn product features and benefits to enhance customer knowledge.

Skills

Customer service

Product knowledge

Sales

Teamwork

Communication

Job description

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet.
We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

• $29.65 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information

• These roles are permanent, part-time, 30hrs/fortnight.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day, evening shifts 7 public holidays.
• Shift times start from 8:00am and the latest closing time is 9:30pm.
• You have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).

About this work area

As a Sales Co-worker your responsibilities will include, but are not limited to:

• Engaging and assist customers in understanding their needs and providing your knowledge on IKEA products and services to support their purchasing decisions.
• Actively participating in selling products with a positive attitude and contribute to business goals and growth.
• Being an expert and passionate about the IKEA product range; and actively learning about their features and benefits.
• Responsible for ensuring that the sales area is stocked, presentable, attractively merchandised and correctly priced.
• Assembling our products according to proper building and enclosed instructions to ensure complete functionality.
• Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.

As a Sales Co-worker you are or have:

• Passionate about home furnishings and appreciator of quality focusing on maintaining a high level of product knowledge and sharing the IKEA product range with customers.
• A strong customer-focused mindset, always striving to deliver a memorable shopping experience.
• A ‘Togetherness’ mindset with the ability to work autonomously and collaboratively in a team environment.
• Ability to prioritise tasks in a fast-paced environment and manage your own tasks.
• Clear and concise communication skills, a keen eye for detail and strong problem-solving skills.
• Proficient computer skills and an ability to learn about all technical aspects of the IKEA IT systems and tools.
• A safe mindset and being comfortable with physical work and manual handling including repetitive movements and lifting.

We need people like you

At IKEA, work is so much more than a job. Come join us!