SaaS Technical Onboarding Consultant

RecordPoint; Sydney; Hybrid; AUD 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work options

Career development

Job summary

RecordPoint is seeking a Technical Consultant within the Onboarding & Delivery team to connect a customer’s data estate to RecordPoint’s platform and drive them to first value. You’ll own hands-on delivery, working with playbooks, data sources, and metadata to ensure a successful go-live and ongoing, tailored configuration.

You’ll thrive on methodical, detail-driven delivery, collaborate with a skilled team, and contribute to customers achieving measurable outcomes while evolving our deployment

Qualifications

• 5+ years in SaaS onboarding or delivery.
• Experience deploying connectors and metadata configuration.
• Background in cloud design, networks, and authentication.

Responsibilities

• Lead customer onboardings from kickoff to first value.
• Deploy and configure connectors using deployment playbooks.
• Manage data sources, authentication, and metadata setup.
• Troubleshoot integration issues and escalate when needed.
• Prepare evidence to confirm live status and milestones.
• Collaborate on configuration post-live for migrations and adapters.

Skills

SaaS delivery

Connector deployment

Metadata configuration

Cloud architecture

Cloud migration

Effective communication

Education

Degree in CS/SE or related

Tools

OpenShift

AKS

Podman

Docker

Power BI

Swagger APIs

C#

Python

PowerShell

Job description

RecordPoint is seeking a Technical Consultant within the Onboarding & Delivery team to connect a customer’s data estate to RecordPoint’s platform and drive them to first value. You’ll own hands-on delivery, working with playbooks, data sources, and metadata to ensure a successful go-live and ongoing, tailored configuration.

You’ll thrive on methodical, detail-driven delivery, collaborate with a skilled team, and contribute to customers achieving measurable outcomes while evolving our deployment