Onboarding Consultant — Deliver First Value in SaaS

RecordPoint; Australia; Hybrid; AUD 125.000 - 160.000; Vollzeit

Benefits dieser Stelle

Flexible work arrangements

Generous parental leave

4 weeks annual leave

Employee Share Options

Zusammenfassung

RecordPoint is seeking an Onboarding Consultant to translate customer needs into delivered value. You’ll manage onboarding work packages, connect data estates, deploy connectors, and produce inventory visibility and progress reports.

You’ll facilitate governance workshops, maintain charter documents, and support delivery across stages with a focus on scalable, standards-based configurations and customer outcomes.

Qualifikationen

• 5-7 years in SaaS onboarding or information management delivery.
• 5-7 years in records management practice across governance, retention, and classification.
• 5+ years in client-facing consulting or advisory roles.

Aufgaben

• Prepare and run onboarding work packages from charter to first value delivery.
• Confirm connector inventory and deploy per the deployment playbook.
• Produce inventory visibility outputs and milestone reports.
• Coordinate deployment blockers with customer and onboarding lead.
• Facilitate governance charter workshops with customers.
• Maintain onboarding activity registers and ensure sign-off at milestones.
• Assist with Gate 1 evidence preparation and Gate 2 sign-off.

Kenntnisse

Client-facing consulting

Project coordination

Attention to detail

Verbal and written communication

Delivering to deadlines

Ausbildung

Certification in Records Management

Tools

Microsoft 365

SharePoint

AI productivity tools

Connector deployment tools

Jobbeschreibung

RecordPoint is seeking an Onboarding Consultant to translate customer needs into delivered value. You’ll manage onboarding work packages, connect data estates, deploy connectors, and produce inventory visibility and progress reports.

You’ll facilitate governance workshops, maintain charter documents, and support delivery across stages with a focus on scalable, standards-based configurations and customer outcomes.