RTO Student Services Lead | Enrolments & Compliance

Niche Talent; Brisbane; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Job summary

Niche Talent is seeking an experienced RTO Administrator and Training Coordinator in Brisbane to manage the student journey from enrolment to course completion. You will ensure accurate records, AVETMISS reporting, and CSQ funding compliance while coordinating with trainers and students.

This role focuses on keeping enrolments smooth, maintaining documentation, and supporting day-to-day enquiries with attention to detail and a proactive approach to compliance.

Qualifications

• 2–3+ years' experience in RTO administration, student services or training coordination.
• Solid understanding of the Australian VET sector and its compliance requirements.
• Experience using aXcelerate or a similar RTO Student Management System.
• Knowledge of AVETMISS reporting and student record management.
• Exposure to CSQ funding requirements, eligibility assessments or funded training programs — highly regarded.
• Excellent attention to detail, particularly when reviewing documents and maintaining records.
• Strong communication skills and a professional, approachable manner.
• The ability to manage competing priorities and work independently.

Responsibilities

• Manage student enrolments, course bookings, variations and completions.
• Maintain accurate student records and ensure AVETMISS reporting requirements are met.
• Administer the aXcelerate Student Management System, including course and workshop setup.
• Process student deferrals, extensions, withdrawals and Statements of Attainment.
• Ensure student files and assessment documentation remain accurate and compliant.
• Support students and trainers with day-to-day enquiries and administrative requirements.
• Manage CSQ funding eligibility checks and supporting documentation.
• Review and verify employment, identification and eligibility evidence to meet funding requirements.
• Work closely with internal teams to ensure a smooth enrolment and student experience.

Skills

RTO administration

Student services

Training coordination

aXcelerate

AVETMISS reporting

CSQ funding

Attention to detail

Communication skills

Independent work

Tools

aXcelerate

Job description

Niche Talent is seeking an experienced RTO Administrator and Training Coordinator in Brisbane to manage the student journey from enrolment to course completion. You will ensure accurate records, AVETMISS reporting, and CSQ funding compliance while coordinating with trainers and students.

This role focuses on keeping enrolments smooth, maintaining documentation, and supporting day-to-day enquiries with attention to detail and a proactive approach to compliance.