RTO Administrator

Niche Talent; Brisbane; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Job summary

Niche Talent is seeking an experienced RTO Administrator and Training Coordinator in Brisbane to manage the student journey from enrolment to course completion. You will ensure accurate records, AVETMISS reporting, and CSQ funding compliance while coordinating with trainers and students.

This role focuses on keeping enrolments smooth, maintaining documentation, and supporting day-to-day enquiries with attention to detail and a proactive approach to compliance.

Qualifications

• 2–3+ years' experience in RTO administration, student services or training coordination.
• Solid understanding of the Australian VET sector and its compliance requirements.
• Experience using aXcelerate or a similar RTO Student Management System.
• Knowledge of AVETMISS reporting and student record management.
• Exposure to CSQ funding requirements, eligibility assessments or funded training programs — highly regarded.
• Excellent attention to detail, particularly when reviewing documents and maintaining records.
• Strong communication skills and a professional, approachable manner.
• The ability to manage competing priorities and work independently.

Responsibilities

• Manage student enrolments, course bookings, variations and completions.
• Maintain accurate student records and ensure AVETMISS reporting requirements are met.
• Administer the aXcelerate Student Management System, including course and workshop setup.
• Process student deferrals, extensions, withdrawals and Statements of Attainment.
• Ensure student files and assessment documentation remain accurate and compliant.
• Support students and trainers with day-to-day enquiries and administrative requirements.
• Manage CSQ funding eligibility checks and supporting documentation.
• Review and verify employment, identification and eligibility evidence to meet funding requirements.
• Work closely with internal teams to ensure a smooth enrolment and student experience.

Skills

RTO administration

Student services

Training coordination

aXcelerate

AVETMISS reporting

CSQ funding

Attention to detail

Communication skills

Independent work

Tools

aXcelerate

Job description

RTO Administration Officer | Training CoordinatorAdministration
$80,000 - $85,000 + Super
Are you an experienced RTO administrator who knows the ins and outs of student enrolments, training compliance and keeping everything running smoothly?

We're working with a Registered Training Organisation seeking an organised, proactive and detail-focused Student Administration Officer / Training Coordinator to take ownership of the student journey, from initial enrolment right through to course completion.

This is a great opportunity for someone who enjoys being the go-to person, takes pride in getting the details right and understands the importance of compliance within the vocational education and training (VET) sector.

The Role

You'll play a key role in keeping student administration and training operations running efficiently, working closely with trainers, students and the wider business.

Your responsibilities will include:

• Managing student enrolments, course bookings, variations and completions.
• Maintaining accurate student records and ensuring AVETMISS reporting requirements are met.
• Administering the aXcelerate Student Management System, including course and workshop setup.
• Processing student deferrals, extensions, withdrawals and Statements of Attainment.
• Ensuring student files and assessment documentation remain accurate and compliant.
• Supporting students and trainers with day-to-day enquiries and administrative requirements.
• Managing Construction Skills Queensland (CSQ) funding eligibility checks and supporting documentation.
• Reviewing and verifying employment, identification and eligibility evidence to meet funding requirements.
• Working closely with internal teams to ensure a smooth enrolment and student experience.

About You

We're looking for someone who understands how an RTO operates and can confidently manage the administrative and compliance requirements that come with it.

Ideally, you'll bring:

• 2–3+ years' experience in RTO administration, student services or training coordination.
• A solid understanding of the Australian VET sector and its compliance requirements.
• Experience using aXcelerate or a similar RTO Student Management System.
• Knowledge of AVETMISS reporting and student record management.
• Exposure to CSQ funding requirements, eligibility assessments or funded training programs — highly regarded.
• Excellent attention to detail, particularly when reviewing documents and maintaining records.
• Strong communication skills and a professional, approachable manner.
• The ability to manage competing priorities and work independently.

Experience supporting construction industry training programs would be particularly valuable.

What Makes You a Great Fit?

You're the type of person who enjoys bringing order to busy processes. You understand that good student administration is about more than data entry, it's about ensuring students receive a positive experience while keeping the organisation compliant.

You enjoy working with people, can identify potential issues before they become problems and take ownership of your responsibilities.

Most importantly, you're someone who takes pride in doing things properly.

Interested? If you have experience within an RTO and are looking for your next opportunity, we'd love to hear from you.

We welcome applications from experienced RTO Administrators, Student Services Officers, Enrolment Officers and Training Coordinators.

Additional information

• Manage the full student journey, from enrolment to completion
• Utilise your aXcelerate, AVETMISS and RTO compliance experience
• Varied role with responsibility for student services and CSQ funding