RTO Student Support & Admin - Hybrid, Impactful Education

Ourmob.com.au Chemistry Pty; Sydney; Hybrid; AUD 42,000 - 60,000; Part time

Benefits offered by this job

Salary packaging

Fitness Passport discounts

Private health insurance discounts

Flexible work arrangements

Competitive remuneration

Job summary

Breakthru College, part of the Royal Rehab Group, is seeking a proactive RTO Student Support & Administration Officer to assist enrolments, learner support, and course information across Australia. You will coordinate admin tasks, manage student records, and assist trainers while contributing to compliance and reporting requirements.

You will be the first point of contact for prospective and current students, with a focus on delivering a high-quality training experience in a flexible,

Qualifications

• Experience in administration, training coordination, or the vocational education and training (VET) sector.
• Strong organisational skills and attention to detail.
• Excellent customer service and communication skills.
• Confidence using databases, learning management systems and Microsoft Office.
• The ability to work independently while collaborating effectively with a team.
• Availability to work 3 days per week in the office as part of our hybrid working model

Responsibilities

• Provide exceptional support to students throughout their learning journey.
• Manage course enquiries, enrolments and online learner support.
• Maintain student management, learning management and reporting systems.
• Support trainers and coordinate training delivery activities.
• Monitor student progress and assist with improving completion outcomes.
• Prepare reports and ensure accurate record keeping and data compliance.
• Contribute to continuous improvement and RTO compliance activities.

Skills

Administration

Training coordination

VET sector knowledge

Organisational skills

Customer service

Database skills

Microsoft Office

Independent working

Tools

Learning Management Systems

Job description

Breakthru College, part of the Royal Rehab Group, is seeking a proactive RTO Student Support & Administration Officer to assist enrolments, learner support, and course information across Australia. You will coordinate admin tasks, manage student records, and assist trainers while contributing to compliance and reporting requirements.

You will be the first point of contact for prospective and current students, with a focus on delivering a high-quality training experience in a flexible,