RTO Enrolment & Compliance Administrator

Entertainment Security Pty; Australia; A distancia; AUD 55.000 - 75.000; Jornada completa

Descripción de la vacante

ACESGroup is seeking a Registered Training Organisation Administrator to support Affirm Training in managing student enrolments, registrations and records while ensuring regulatory compliance. The role involves issuing certificates and providing frontline support to students and trainers, with responsibilities for course logistics and facilities coordination.

The ideal candidate has 2+ years in RTO administration, strong MS Office skills, and experience with RTO systems.

Formación

• 2+ years experience in an RTO Administration role.
• Intermediate to advanced Microsoft Office Skills.
• Experience with RTO systems – Ready Student/VETtrak (desirable).
• Strong attention to detail and ability to manage competing priorities.
• Excellent communication skills and customer service skills.
• Proactive, reliable and capable of working in a fast-paced environment.
• Ability to work both independently and as part of a collaborative team.

Responsabilidades

• Managing student enrolments, registrations, and records across multiple government portals and the student management system (SMS)
• Issuing qualifications, statements of attainment and certificates
• Ensuring compliance with regulatory requirements
• Providing front-line customer service to students, trainers, and stakeholders via phone, email and in person
• Supporting trainers with course logistics, classroom set-up and course resources
• Maintaining training room presentation and escalating facilities issues to the RTO Manager
• Carry out ad hoc tasks and requests as required to meet organisational needs.

Conocimientos

Microsoft Office

Communication

Customer service

Attention to detail

Team work

Herramientas

RTO systems Ready Student/VETtrak

Descripción del empleo

ACESGroup is seeking a Registered Training Organisation Administrator to support Affirm Training in managing student enrolments, registrations and records while ensuring regulatory compliance. The role involves issuing certificates and providing frontline support to students and trainers, with responsibilities for course logistics and facilities coordination.

The ideal candidate has 2+ years in RTO administration, strong MS Office skills, and experience with RTO systems.