Rostering Services Administrator

Lawson Delaney; Melbourne; Hybride; AUD 60 000 - 74 000; Plein temps

Avantages offerts par ce poste

Hybrid role

Immediate start

3-month contract

Résumé du poste

Johnson Recruitment is assisting in sourcing a Rostering Services Administrator for a not-for-profit based in Melbourne with offices in Melbourne and Essendon. The role is a full-time, 3‑month contract with a strong possibility of extension, offering a hybrid working arrangement with 3 days in the office.

You will plan upcoming rosters, monitor attendance and data accuracy across timesheets and payroll, and respond to last‑minute shift changes while supporting staff wellbeing and budget

Qualifications

• Experience managing 24/7 rosters, timesheets and payroll in healthcare or community services.
• Proficient with rostering and workforce forecasting.
• Detail-oriented with strong communication and empathy.

Responsabilités

• Develop and maintain rosters and shift patterns.
• Proactively manage scheduling and resourcing issues.
• Engage managers, staff and stakeholders.
• Monitor inboxes and tickets for rostering inquiries.
• Resolve and validate data issues in attendance and payroll.
• Develop workforce forecasts to ensure service coverage.
• Support organisational reporting and continuous improvement.

Connaissances

Roster management

Staff scheduling

Payroll basics

Data entry

Microsoft Office

SharePoint

EmpLive

TechnologyOne

Description du poste

Rostering Services Administrator

• FT 3mth contract role - possibility to extend
• Immediate start

• Hybrid role (3 days in office)
• FT 3mth contract role - possibility to extend
• Immediate start

About the Organisation

Johnson Recruitment is working with our client, who is a not-for-profit supporting regional families across health and medical challenges. They are a passionate, close-knit organisation that connects isolated communities with the support, comfort, and vital health services they deserve. With offices located in Melbourne and Essendon, this hybrid role can be based in either location.

About the Role

The Rostering Services Administrator ensures their frontline team is in the right place at the right time. At the heart of their fast-paced operations, you’ll plan upcoming rosters to keep services running smoothly and within budget, all while looking out for staff wellbeing to prevent burnout. You’ll also jump in to solve last-minute shift changes as they pop up and keep attendance and allowance records accurate so everyone is paid correctly.

This is a full-time, 3-month contract role with a strong possibility of extension to 6 months.

Key responsibilities

• Develop and maintain rosters
• Proactively manage resourcing issues
• Engage managers, staff, and stakeholders
• Monitor inboxes and tickets
• Resolve and validate data issues
• Develop workforce forecasts
• Support organisational reporting and continuous improvement

About You

You will be able to start this role immediately, and ideally have proven experience managing complex 24/7 rosters, timesheets, and payroll across healthcare, emergency, or community services. Proficiency in Microsoft, SharePoint, EmpLive, and TechnologyOne is highly regarded. You will be adaptable, detail-oriented, empathetic, and calm under pressure. You will also hold a valid Victorian driver’s licence and undergo a National Police Check. You will hold full-time permanent Australian working rights.

Johnson Recruitment actively embraces diversity in the workforce through inclusive community representation of gender, culture, thought, and work arrangements.

Additional information

• Hybrid role (3 days in office)
• FT 3 months contract role - possibility to extend
• Immediate start