Rostering Services Administrator

Johnson Recruitment; Melbourne; Hybrid; AUD 65,000 - 75,000; Full time

Job summary

Johnson Recruitment is seeking a Rostering Services Administrator for a not-for-profit client serving regional health and community services in Melbourne. The role is full-time, 3 months with a strong extension possibility, based hybrid in Melbourne or Essendon.

You’ll plan rosters, handle timesheets and payroll, engage stakeholders, and ensure accurate data for payroll. Experience in healthcare or community services and proficiency with Microsoft, SharePoint, EmpLive and TechnologyOne are

Qualifications

• Experience managing complex 24/7 rosters in healthcare, emergency, or community services.
• Proficiency in Microsoft, SharePoint, EmpLive and TechnologyOne.
• Hold a valid Victorian driver’s licence and undergo a National Police Check.
• Full-time permanent Australian working rights.

Responsibilities

• Develop and maintain rosters.
• Proactively manage resourcing issues.
• Engage managers, staff and stakeholders.
• Monitor inboxes and tickets.
• Resolve and validate data issues.
• Develop workforce forecasts.
• Support organisational reporting and continuous improvement.

Skills

Roster management

Timesheets

Payroll

Staff engagement

Attention to detail

Communication

Tools

Microsoft Office

SharePoint

EmpLive

TechnologyOne

Job description

About the Organisation

Johnson Recruitment is working with our client, who is a not-for-profit supporting regional families across health and medical challenges. They are a passionate, close-knit organisation that connects isolated communities with the support, comfort, and vital health services they deserve. With offices located in Melbourne and Essendon, this hybrid role can be based in either location.

About the Role

The Rostering Services Administrator ensures their frontline team is in the right place at the right time. At the heart of their fast-paced operations, you’ll plan upcoming rosters to keep services running smoothly and within budget, all while looking out for staff wellbeing to prevent burnout. You’ll also jump in to solve last-minute shift changes as they pop up and keep attendance and allowance records accurate so everyone is paid correctly.

This is a full-time, 3-month contract role with a strong possibility of extension to 6 months.

Key responsibilities:

• Develop and maintain rosters
• Proactively manage resourcing issues
• Engage managers, staff, and stakeholders
• Monitor inboxes and tickets
• Resolve and validate data issues
• Develop workforce forecasts
• Support organisational reporting and continuous improvement

About You

You will be able to start this role immediately, and ideally have proven experience managing complex 24/7 rosters, timesheets, and payroll across healthcare, emergency, or community services. Proficiency in Microsoft, SharePoint, EmpLive, and TechnologyOne is highly regarded. You will be adaptable, detail-oriented, empathetic, and calm under pressure. You will also hold a valid Victorian driver’s licence and undergo a National Police Check. You will hold full-time permanent Australian working rights.

Johnson Recruitment actively embraces diversity in the workforce through inclusive community representation of gender, culture, thought, and work arrangements.