Rostering Officer

Sequal; Strathpine; On-site; AUD 34,000 - 48,000; Part time

Job summary

SEQUAL is seeking a casual Rostering Officer to support our Rostering team during peak periods and staff leave. The role manages rostering processes and ensures coverage from 6:00am to 4:30pm Monday to Friday, with Saturday shifts 7:00am to 3:30pm.

You will roster and liaise with stakeholders to optimise resources, assist with rostering administration, and update client and roster changes. The position requires flexibility across shifts, strong administration, and MS Office proficiency.

Qualifications

• Experience in rostering, scheduling or workforce planning.
• Experience in community sector / disability / aged care preferred.
• Ability to work in high-volume customer service environment.
• Excellent administration and organisation skills, able to multitask and meet deadlines.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications.
• Right to work in Australia; ability to obtain NDIS screening and Working with Children check.

Responsibilities

• Provide effective rostering services and leave coverage in a timely manner.
• Liaise with stakeholders to ensure efficient use of resources and alignment with client needs.
• Assist with rostering administration.
• Liaise with internal stakeholders regarding client and roster changes.

Skills

Rostering

Scheduling

Workforce planning

Customer service

Administration

Microsoft Office

Communication

Tools

EmpLive Rostering System

Job description

At SEQUAL, we believe disability should never stand in the way of living a full, meaningful life. Since 1999, we’ve been proudly supporting people of all ages and abilities. From Supported Independent Living (SIL) and in-home support to community access, our person-centred services empower individuals to achieve their goals and live independently. Driven by our values, our culture is all about inclusion, respect, and making a real difference together.

About role:

We are currently seeking a casual Rostering Officer to provide support to our Rostering team during peak periods and times of leave.

This is a casual, multi-faceted role with the main focus on managing ongoing rostering processes effectively. The team's operating hours are 6:00am to 4:30pm Monday to Friday, and 7.00am to 3.30pm Saturday.

Some of the key duties of this position will be:

• Providing effective rostering services and leave coverage in a timely manner to SEQUAL frontline workforce.
• Liaising with relevant stakeholders to ensure efficient use of resources and in according with our clients needs.
• Assisting with required rostering administration.
• Liaising with internal stakeholders regarding client and roster changes as required.

About you:

• Flexibility to work across mornings and/or afternoons, willingness to cover periods of leave.
• Previous experience working in a similar role (e.g. Rostering, Scheduling, Workforce Planning).
• Previous experience in the community sector/ disability/ aged care will be highly regarded.
• Experience working in a high-volume customer service environment.
• Excellent administration and organisation skills with ability to manage multiple and conflicting priorities in a fast-paced environment and meet deadlines.
• Excellent verbal and written communication skills.
• Proficiency in all Microsoft Office applications
• Ability to work autonomously and as part of a small team.
• Previous experience working with EmpLive Rostering System – advantage
• Holds or able to obtain a paid NDIS worker screening card and Working with Children check.
• Have the rights to work in Australia

Please note due to high application volume, only shortlisted candidates will be contacted