Rostering Office Administrator

Anglicare Sydney; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Anglicare Sydney is seeking an Administrative Assistant with rostering skills to join the Goodhew Gardens and Bay Breeze Residential care team in Taren Point. This permanent full-time role provides essential admin support to ensure smooth day-to-day operations within the Residential Care Facility.

Responsibilities include general admin tasks, rostering assistance, filing, meeting organization, and processing orders while maintaining accurate resident records and complying with guidelines.

Qualifications

• Certificate III in Business Administration or equivalent (desirable).
• Minimum 1–2 years' experience in an administrative or customer service role.
• Experience with rostering is desirable.
• Experience working with older people or in a Residential Care setting is desirable.

Responsibilities

• Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
• Support Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events and functions as required.
• Process work orders and supply orders promptly.
• Update resident files per Commonwealth, state, Anglicare, WHS and Rehabilitation guidelines.
• Attend to residents, visitors, couriers at the reception desk with a professional, welcoming service.
• Assist with basic financial processes as directed by the Retirement Living Manager.
• Follow safe work practices and engage in safety activities as required.

Skills

Attention to detail

Organisational skills

Verbal & written communication

Microsoft Office

Teamwork

Time management

Adaptability

Numeracy

Empathy

Education

Certificate III in Business Administration

Job description

Anglicare has an exciting opportunity for an Administrative assistant , with Rostering skills, to be part of Goodhew Gardens and Bay Breeze, Taren Point Residential care team.

The aim of this role is to provide efficient and effective administrative support to the Residential Care Facility, ensuring smooth day-to-day operations

This is a Permanent Full-Time role based at Goodhew Gardens and Bay Breeze, Taren Point

Responsibilities (not limited to):

Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.

Help support the Operations team with rostering duties.

Maintain and improve administrative procedures and systems.

Organise meetings, events, and functions as required.

Process work orders and supply orders in a timely manner.

Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.

Ensure all administrative records and databases are accurately maintained and up to date.

Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.

Assist with basic financial processes as directed by the Retirement Living Manager.

Comply with safe work practices and participate in workplace consultation activities.

Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.

Key Skills

Strong attention to detail and accuracy

Excellent organisational and time management skills

Effective verbal and written communication

Proficiency in Microsoft Office applications

Ability to work independently and as part of a team

Adaptability and flexibility in a changing environment

Basic financial literacy and numeracy skills

Empathy and patience when dealing with older residents

Qualifications and Experience

Certificate III in Business Administration or equivalent qualification (desirable)

Minimum 1-2 years' experience in an administrative or customer service role

Experience working with older people or in a Residential Care setting (desirable)

Extensive Rostering knowledge

Are you ready for a career that means more?

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Please note that successful completion of background checks and NDIS Worker Screening Check Clearance may be required as part of the employment process for this role.