Rostering Lead

Unisson Disability; Sydney; Hybrid; AUD 104,000 - 128,000; Full time

Benefits offered by this job

Salary packaging

Leave loading 17.5%

Wellbeing leave & cash out

Employee Assistance Program

Flexible work options & training

Flu vaccinations & WHEREFIT

Job summary

Unisson Disability is seeking a Rostering Lead to guide our rostering team in delivering a skilled, compliant, and responsive workforce that provides safe, high-quality, person-centred support to clients.

You will lead the rostering team, partner with client services, and drive continuous improvement to enhance service delivery, workforce utilisation, and the client and employee experience in a hybrid work setting across New South Wales and Sydney venues.

Qualifications

• Proven ability to build respectful relationships with internal and external stakeholders.
• Strong attention to detail and accuracy in documentation and data entry.
• Experience working in disability or community services (minimum 2 years preferred).

Responsibilities

• Lead and develop the rostering Team through leadership, coaching, supervision, and performance management.
• Drive the new operating model to ensure effective processes and relational ways of working.
• Manage rostering operations by improving rostering processes, resource allocation, and workforce planning.
• Collaborate with Client Services to ensure rosters reflect client needs and support quality outcomes.
• Monitor rostering performance with dashboards and maintain accurate records and reporting.
• Provide leadership in quality, risk, and compliance, including WHS obligations.

Skills

Stakeholder management

Attention to detail

Communication skills

SCHADS Award knowledge

Disability sector experience

Job description

Rostering Lead

Salary: $116,108 per annum (Full Time) plus superannuation and NFP salary packaging benefits

Full Time role with hybrid working options

Join an Established Organisation Celebrating 100 Years

About Us – Unisson Disability

At Unisson, we believe disability doesn’t define anyone. With over 100 years of experience, we’ve supported people with disability to live fulfilling, independent lives. Our name pays tribute to our beginnings – with the double “S” symbolism our original name, Sunshine, and the vision of our founder, Dr. Lorna Hodgkinson.

About the Role

We’re looking for a passionate Rostering Lead to guide the rostering team to ensure the effective coordination of a skilled, compliant, and responsive workforce that delivers safe, high-quality, person-centred support to Unisson’s clients.

The Rostering Lead provides leadership and management to the rostering team, partners effectively with client services team leaders, fosters collaboration across the organisation, ensures compliance with relevant legislation and organisational policies, and drives continuous improvement to enhance service delivery, workforce utilisation, and the client and employee experience.

Key responsibilities include:

• Lead and develop the rostering Team by providing leadership, management, coaching, supervision, and performance management to team members.
• Lead the change of the new operating model to ensure effective processes, system use and relational ways of working.
• Manage rostering operations by continuously improving rostering processes, resource allocation, and workforce planning to ensure efficient, person-centred service delivery.
• Partner with Client Service’s to ensure rosters and shifts are filed with staff that reflect client needs, supporting quality outcomes and continuity of support.
• Monitor rostering operational performance through dashboards and maintaining accurate records and reporting, and ensuring the effective use of Unisson’s workforce.
• Provide leadership in quality, risk, and compliance by ensuring complaints, incidents, and Work Health and Safety obligations are managed effectively and in accordance with Unisson’s policies and legislative requirements.

Who We’re Looking For

• Proven ability to build and maintain respectful and effective relationships with internal and external stakeholders.
• Strong attention to detail and commitment to accuracy in documentation and data entry.
• Great communication and interpersonal skills both written and verbal with the ability to explain complex information clearly, build rapport with diverse stakeholders, and negotiate outcomes that balance client needs with available resources.
• Ability to manage multiple priorities and meet deadlines. Sound understanding of the SCHADS Award and relevant employment legislation to inform rostering decisions.
• Experience working within the disability or community services sector (minimum 2 years preferred).

Why Join Us?

• Generous salary packaging to boost your take-home pay.
• 17.5% annual leave loading
• Wellbeing leave + option to cash out annual leave
• Employee Assistance Program for you and your family
• Flexible work options and individualised training
• Free flu vaccinations, WHEREFIT membership and milestone celebrations