Rostering Coordinator

Kangaroo Care; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Job summary

Kangaroo Care PTY. is seeking a proactive Rostering & Scheduling Assistant in Brisbane to coordinate support worker rosters and ensure reliable, person-centred service delivery. The role includes participation in the On-Call roster for after-hours roster changes.

You will liaise with support workers, participants and families, monitor staff availability and assist payroll accuracy. A fast-paced environment and strong organisational skills are essential.

Qualifications

• Strong organisational and communication skills.
• Excellent attention to detail.
• Ability to work in a fast-paced environment.
• Confident using computer systems and technology.
• Previous scheduling, rostering, or workforce coordination experience is desirable.

Responsibilities

• Maintain and update staff rosters
• Fill vacant shifts and manage last-minute changes
• Liaise with support workers, participants, and families
• Monitor staff availability and leave requests
• Support payroll accuracy through roster management
• Ensure compliance with organisational and award requirements
• Support the Rostering Manager with departmental projects and continuous improvement initiatives
• Participate in the On-Call roster on a rotating basis

Skills

Organisational skills

Communication skills

Attention to detail

Fast-paced work

Tech savvy

Rostering experience

Job description

Job Type: Permanent position | Full time position

Job Description

We're looking for a highly organised and proactive Rostering & Scheduling Assistant to help coordinate support worker rosters and ensure our participants receive reliable, person-centred support. This role also includes participation in the On-Call roster on a rotating basis, providing after-hours support for urgent roster changes and service delivery needs.

Key Responsibilities

• Maintain and update staff rosters
• Fill vacant shifts and manage last-minute changes
• Liaise with support workers, participants, and families
• Monitor staff availability and leave requests
• Support payroll accuracy through roster management
• Ensure compliance with organisational and award requirements
• Support the Rostering Manager with departmental projects and continuous improvement initiatives
• Participate in the On-Call roster on a rotating basis

About You

• Strong organisational and communication skills
• Excellent attention to detail
• Ability to work in a fast-paced environment
• Confident using computer systems and technology
• Previous scheduling, rostering, or workforce coordination experience is desirable

Why Join Us?

• Competitive remuneration
• Supportive team culture
• Ongoing training and development
• Opportunity to make a meaningful difference in the disability sector
• Career growth opportunities