Rostering Coordinator

RISU Care Pty Ltd; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

RISU Care Pty Ltd is seeking an organised Rostering Coordinator to manage staff rosters and ensure participants receive consistent, reliable support. You will coordinate staff availability, fill vacant shifts, manage roster changes and maintain effective communication with staff, participants and the management team.

In this role you will prepare rosters, monitor coverage and conflicts, and ensure alignment with participant needs and SCHADS Award requirements.

Qualifications

• Experience in rostering, scheduling or workforce coordination in disability, aged care or community services.
• Strong organisational and time-management skills.
• Excellent communication and problem-solving abilities.
• Ability to work under pressure and manage competing priorities.
• Strong attention to detail and accurate record-keeping skills.
• Confidence using rostering software and Microsoft Office.

Responsibilities

• Prepare and maintain staff rosters to meet participants’ support needs.
• Coordinate shift replacements, cancellations and last-minute roster changes.
• Monitor staff availability, leave requests and roster coverage.
• Communicate roster updates clearly to support workers and relevant team members.
• Ensure shifts are allocated in line with participant requirements, staff qualifications and availability.
• Maintain accurate roster records and update the rostering system.
• Liaise with the Client Services Manager and other team members to resolve rostering issues.
• Monitor unfilled shifts and minimise service disruptions.
• Ensure rostering practices comply with the SCHADS Award and relevant organisational policies.

Skills

Rostering

Scheduling

Workforce coordination

Organisational skills

Time management

Communication

Problem solving

Attention to detail

Teamwork

Tools

Rostering software

Microsoft Office

Job description

RISU Care is seeking an organised and proactive Rostering Coordinator to manage staff rosters and ensure participants receive consistent, reliable support. The successful candidate will coordinate staff availability, fill vacant shifts, manage roster changes and maintain effective communication with staff, participants and the management team.

Key Responsibilities

• Prepare and maintain staff rosters to meet participants’ support needs.
• Coordinate shift replacements, cancellations and last-minute roster changes.
• Monitor staff availability, leave requests and roster coverage.
• Communicate roster updates clearly to support workers and relevant team members.
• Ensure shifts are allocated in line with participant requirements, staff qualifications and availability.
• Maintain accurate roster records and update the rostering system.
• Liaise with the Client Services Manager and other team members to resolve rostering issues.
• Monitor unfilled shifts and minimise service disruptions.
• Ensure rostering practices comply with the SCHADS Award and relevant organisational policies.

About You

• Experience in rostering, scheduling or workforce coordination, preferably in disability, aged care or community services.
• Strong organisational and time-management skills.
• Excellent communication and problem-solving abilities.
• Ability to work under pressure and manage competing priorities.
• Strong attention to detail and accurate record-keeping skills.
• Confidence using rostering software and Microsoft Office.
• A proactive approach to teamwork and service delivery.

What We Offer

• A supportive and collaborative team environment.
• An opportunity to contribute to quality disability support services.
• Opportunities for professional development and growth.