Rostering Lead — Hybrid, People-First Leader

Unisson Disability; Hornsby; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Leave loading 17.5%

Wellbeing leave with cash-out

Employee Assistance Program

Flexible work options

Free flu vaccinations, WHEREFIT

Job summary

Unisson Disability is looking for a Rostering Lead to guide the rostering team in delivering safe, high‑quality, person‑centred support. The role leads rostering operations, partners with client services, and ensures compliance with legislation and policies.

You will drive continuous improvement in workforce planning, reporting, and service delivery within a hybrid work model, improving staff utilisation and client outcomes.

Qualifications

• Ability to build and maintain respectful relationships with internal and external stakeholders.
• Strong attention to detail and accuracy in documentation.
• Excellent communication and interpersonal skills to explain information clearly.
• Ability to manage multiple priorities and meet deadlines.
• Sound understanding of SCHADS Award and relevant employment legislation.
• Experience working within the disability or community services sector (minimum 2 years preferred).

Responsibilities

• Lead and develop the rostering Team by providing leadership, management, coaching, supervision, and performance management to team members.
• Lead the change of the new operating model to ensure effective processes, system use and relational ways of working.
• Manage rostering operations by continuously improving rostering processes, resource allocation, and workforce planning to ensure efficient, person-centred service delivery.
• Partner with Client Service’s to ensure rosters and shifts are filed with staff that reflect client needs, supporting quality outcomes and continuity of support.
• Monitor rostering operational performance through dashboards and maintaining accurate records and reporting, and ensuring the effective use of Unisson’s workforce.
• Provide leadership in quality, risk, and compliance by ensuring complaints, incidents, and Work Health and Safety obligations are managed effectively and in accordance with Unisson’s policies and legislative requirements.

Skills

Stakeholder relationships

Attention to detail

Communication

Prioritisation

Disability sector experience

Job description

Unisson Disability is looking for a Rostering Lead to guide the rostering team in delivering safe, high‑quality, person‑centred support. The role leads rostering operations, partners with client services, and ensures compliance with legislation and policies.

You will drive continuous improvement in workforce planning, reporting, and service delivery within a hybrid work model, improving staff utilisation and client outcomes.