Rostering & Admin Specialist - Residential Care

Anglicare; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Anglicare is seeking an Administrative Assistant with rostering skills to join the Goodhew Gardens and Bay Breeze, Taren Point Residential Care team. This permanent full-time role focuses on delivering efficient admin support and ensuring smooth day-to-day operations.

You will manage word processing, filing, emailing, rostering tasks, and reception duties, while maintaining accurate resident records and supporting the Operations team in a friendly, client-centered environment.

Qualifications

• Certificate III in Business Administration or equivalent (desirable).
• Minimum 1-2 years' experience in an administrative or customer service role.
• Experience working with older people or in a Residential Care setting (desirable).
• Extensive rostering knowledge.

Responsibilities

• Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
• Support Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events, and functions as required.
• Process work orders and supply orders in a timely manner.
• Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.
• Ensure all administrative records and databases are accurately maintained and up to date.
• Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.
• Assist with basic financial processes as directed by the Retirement Living Manager.
• Comply with safe work practices and participate in workplace consultation activities.
• Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.

Skills

Attention to detail

Organisational skills

Verbal communication

Written communication

Microsoft Office

Teamwork

Adaptability

Financial literacy

Empathy

Education

Certificate III in Business Administration (desirable)

Tools

Microsoft Office Suite

Job description

Anglicare is seeking an Administrative Assistant with rostering skills to join the Goodhew Gardens and Bay Breeze, Taren Point Residential Care team. This permanent full-time role focuses on delivering efficient admin support and ensuring smooth day-to-day operations.

You will manage word processing, filing, emailing, rostering tasks, and reception duties, while maintaining accurate resident records and supporting the Operations team in a friendly, client-centered environment.