Rostering Office Administrator

Anglicare; Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

Anglicare is seeking an Administrative Assistant with rostering skills to join the Goodhew Gardens and Bay Breeze, Taren Point Residential Care team. This permanent full-time role focuses on delivering efficient admin support and ensuring smooth day-to-day operations.

You will manage word processing, filing, emailing, rostering tasks, and reception duties, while maintaining accurate resident records and supporting the Operations team in a friendly, client-centered environment.

Qualifications

• Certificate III in Business Administration or equivalent (desirable).
• Minimum 1-2 years' experience in an administrative or customer service role.
• Experience working with older people or in a Residential Care setting (desirable).
• Extensive rostering knowledge.

Responsibilities

• Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.
• Support Operations team with rostering duties.
• Maintain and improve administrative procedures and systems.
• Organise meetings, events, and functions as required.
• Process work orders and supply orders in a timely manner.
• Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.
• Ensure all administrative records and databases are accurately maintained and up to date.
• Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.
• Assist with basic financial processes as directed by the Retirement Living Manager.
• Comply with safe work practices and participate in workplace consultation activities.
• Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.

Skills

Attention to detail

Organisational skills

Verbal communication

Written communication

Microsoft Office

Teamwork

Adaptability

Financial literacy

Empathy

Education

Certificate III in Business Administration (desirable)

Tools

Microsoft Office Suite

Job description

Anglicare has an exciting opportunity for an Administrative assistant , with Rostering skills, to be part of Goodhew Gardens and Bay Breeze, Taren Point Residential care team.

The aim of this role is to provide efficient and effective administrative support to the Residential Care Facility, ensuring smooth day-to-day operations

This is a Permanent Full-Time role based at Goodhew Gardens and Bay Breeze, Taren Point

Responsibilities (not limited to):

Complete general administrative tasks, including word processing, filing, emailing, and mail distribution.

Help support the Operations team with rostering duties.

Maintain and improve administrative procedures and systems.

Organise meetings, events, and functions as required.

Process work orders and supply orders in a timely manner.

Update resident files in accordance with Commonwealth, State, Anglicare, WHS, and Rehabilitation guidelines.

Ensure all administrative records and databases are accurately maintained and up to date.

Attend to residents, visitors, couriers, and trades people at the reception desk, providing a professional and welcoming service.

Assist with basic financial processes as directed by the Retirement Living Manager.

Comply with safe work practices and participate in workplace consultation activities.

Actively engage in safety activities, including hazard and incident reporting as prescribed in the WHSIMS.

Key Skills

Strong attention to detail and accuracy

Excellent organisational and time management skills

Effective verbal and written communication

Proficiency in Microsoft Office applications

Ability to work independently and as part of a team

Adaptability and flexibility in a changing environment

Basic financial literacy and numeracy skills

Empathy and patience when dealing with older residents

Qualifications and Experience

Certificate III in Business Administration or equivalent qualification (desirable)

Minimum 1-2 years' experience in an administrative or customer service role

Experience working with older people or in a Residential Care setting (desirable)

Extensive Rostering knowledge

Are you ready for a career that means more?

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.

Please note that successful completion of background checks and NDIS Worker Screening Check Clearance may be required as part of the employment process for this role.

What can I earn as an Office Administrator