Aged Care Admin & Rostering – Part-Time

Mid Richmond Neighbourhood Centre; Evans Head; On-site; AUD 34,000 - 44,000; Part time

Job summary

Mid Richmond Neighbourhood Centre in Evans Head is seeking an organised Aged Care Administration Officer to support the day-to-day operations of our aged care team. This permanent part-time role involves coordinating rosters, maintaining records, handling client enquiries and contributing to quality improvement activities.

You will work closely with the Aged Care Program Manager and teams across Finance, NDIS and client-facing services, ensuring accurate documentation, confidential handling of

Qualifications

• Relevant qualifications in administration, business, aged care or community services, or equivalent demonstrated experience.
• Experience in administration within aged care or a comparable community services setting.
• Experience in rostering.
• Strong organisational skills, attention to detail and reliable follow-through.
• Clear communication skills and the ability to build positive relationships with clients, colleagues and community stakeholders.
• Understanding of privacy, accurate record keeping and the importance of safe, quality services.

Responsibilities

• Preparing and updating staff rosters, including managing day-to-day changes, cancellations and staff availability.
• Communicating service and roster updates clearly and promptly.
• Maintaining client records, staff documentation, training records and compliance information.
• Providing friendly, professional assistance to clients, families, carers and other stakeholders.
• Supporting accounts administration, including service records, invoices and client contribution information.
• Assisting with reporting, audits and quality improvement activities.
• Supporting community engagement and promotional activities for MRNC aged care services.
• Assist with reception, administrative and general organisational duties as required to support the effective operation of the broader organisation.

Skills

Rostering experience

Strong administration skills

Attention to detail

Confidentiality

Education

Relevant qualifications in administration, business, aged care or community services

Tools

Microsoft 365

Job description

Mid Richmond Neighbourhood Centre in Evans Head is seeking an organised Aged Care Administration Officer to support the day-to-day operations of our aged care team. This permanent part-time role involves coordinating rosters, maintaining records, handling client enquiries and contributing to quality improvement activities.

You will work closely with the Aged Care Program Manager and teams across Finance, NDIS and client-facing services, ensuring accurate documentation, confidential handling of