Retirement Village Admin & Resident Services (Part-Time)

Anglicare NSW South, NSW West & ACT; Goulburn; On-site; AUD 39,000 - 54,000; Part time

Benefits offered by this job

Above award wages

Salary packaging benefits under Anglic

Salary packaging benefits under Anglic

Job summary

Anglicare NSW South, NSW West & ACT is seeking a Retirement Village Administration Assistant to join our team in Goulburn, NSW. The role provides administrative support across village operations and serves as the main contact for residents, visitors, and stakeholders.

The position is permanent and part-time (50 hours per fortnight, 5 hours per day, Mon–Fri). Ideal candidate holds a Certificate III in Business Administration and demonstrates strong customer service, organisational skills, and

Qualifications

• Certificate III in Business Administration or equivalent.
• Strong customer service and interpersonal skills.
• Experience in administration and office management practices.
• Strong organisational skills and ability to manage competing priorities.
• Knowledge of Work Health and Safety requirements.
• Understanding of needs of older people and retirement living environments.
• Excellent written and verbal communication skills.
• Experience managing confidential information and maintaining accurate records.
• Basic understanding of financial administration processes.
• Commitment to Anglicare’s mission and values.
• WWVP ACT/NSW Working with Children Check and Driver’s Licence.
• First Aid and CPR certification or willingness to obtain.

Responsibilities

• First point of contact for residents, visitors, contractors and stakeholders, delivering excellent customer service.
• Coordinate resident communications, village notices, meetings, and community events.
• Provide admin support to Retirement Village Manager and Assistant Manager.
• Prepare and distribute correspondence, notices, meeting agendas, minutes, and other documents.
• Maintain electronic records, databases, and filing systems.
• Monitor contractor documentation, including licences and insurances.
• Receive and coordinate maintenance requests and contractor appointments.
• Process purchase orders, invoices, and routine financial tasks.
• Prepare reports and support data collection and record management.

Education

Certificate III in Business Administration

Strong customer service and interpersonal skills

Experience in administration and office management

Strong organisational skills

Knowledge of Work Health and Safety

Understanding of needs of older people and retirement living environments

Excellent written and verbal communication

Experience managing confidential information and maintaining records

Basic understanding of financial administration processes

Commitment to Anglicare values

WWVP Card – ACT and NSW Working with Children Check

Valid Driver’s Licence

First Aid and CPR Certificate or willingness to obtain

Tools

MS Office

Job description

Anglicare NSW South, NSW West & ACT is seeking a Retirement Village Administration Assistant to join our team in Goulburn, NSW. The role provides administrative support across village operations and serves as the main contact for residents, visitors, and stakeholders.

The position is permanent and part-time (50 hours per fortnight, 5 hours per day, Mon–Fri). Ideal candidate holds a Certificate III in Business Administration and demonstrates strong customer service, organisational skills, and