Administration Assistant

RetireAustralia; Bargara; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Wellbeing programs

Learning & development

Employee Assistance Program

Job summary

RetireAustralia invites you to join Carlyle Gardens Retirement Village as an Administration Assistant on a full-time basis. You will provide frontline reception, maintain records and support resident admissions with a high level of accuracy in a busy environment.

Reporting to the Village Manager, you will manage communications, assist with budgets, and help ensure safety policies are followed while delivering excellent customer service to residents and families.

Qualifications

• First Aid & CPR current required.
• Experience in administration and customer service.
• Strong communication and interpersonal skills.

Responsibilities

• Reception and general administration tasks via face to face, phone, and electronic channels.
• Updating and maintaining computerised record management and databases.
• Liaising with key stakeholders to support Village success.
• Working within budgets and guidelines provided by Village Manager.
• Ensuring maintenance requests and preventive maintenance are logged and completed.
• Assisting with new and departing village admissions.
• Monitoring Work Health and Safety policies and procedures.

Skills

First Aid & CPR

Customer service

Administrative support

Communication skills

Teamwork

Experience with older adults

Health & Safety awareness

Education

Certificate III in Business Administration

Job description

RetireAustralia invites you to join our team at Carlyle Gardens Retirement Village on a full time basis as an Administration Assistant

We are seeking a passionate, organised and customer focused administrator who is enthusiastic about embracing a busy, hands-on environment. You will be responsible for ensuring all administration duties are undertaken within specific timeframes and budgets, with accuracy and in a professional manner.

This role is integral to our Village, ensuring that we are placing our residents at the centre of everything we do.

Working Monday to Friday - 8:00am to 4:06pm

The Position

Reporting to the Village Manager, you will be responsible for:

• Reception and general administration tasks – via face to face, phone, and electronic communication channels


• Updating and maintaining computerised record management and databases


• Liaising with key stakeholders to contribute to the success of the Village


• Working within established operating budgets and guidelines provided by the Village Manager


• Ensuring all maintenance requests and preventative maintenance are logged and completed


• Assisting with new and departing village admissions


• Monitoring Work Health and Safety and ensuring policies and procedures are adhered to

We’re on the lookout for someone with:

• First Aid & CPR Certificate- current


• Previous experience with First Aid response will be advantageous


• Previous experience in a similar role – administration and customer service


• Strong communication and interpersonal skills


• Experience working with older adults in a similar environment is desirable, but not essential


• Certificate III in Business Administration – desirable


• National Police Check (or ability to obtain)


• Ability to pass a pre-employment medical including drug and alcohol testing

Our benefits include the following:

• The wellbeing of all RetireAustralia team members is our priority and we regularly run initiatives such as safety training, wellness challenges, mental health awareness programs and a free annual flu vaccination program.


• We have a dedicated learning and development team, who have received industry recognition for their training and development programs which assist team members to achieve their personal and professional development goals while working at RetireAustralia.


• RetireAustralia offers a free and confidential Employee Assistance Program to all employees and their family members to assist with work-related and personal issues.

Who we are

RetireAustralia is a leading private owner, operator and developer of retirement villages with a focus on creating thriving communities where older Australians live the life they choose in their own homes.

Across our villages in New South Wales, Queensland and South Australia we are revolutionising retirement living through our continuum of care model and range of accommodation options that integrate independent living with Support At Home services and on-site higher acuity care facilities. We are also building the future of retirement living, expanding several existing communities and developing new purpose-built communities in areas with high demand for quality senior living.

With customers at the centre, a wonderful culture and an ambitious growth strategy in a sector experiencing rapid expansion and diversification, RetireAustralia is an employer of choice for individuals who want to make their mark.