Village Administration & Reception Specialist

RetireAustralia; Bargara; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Wellbeing programs

Learning & development

Employee Assistance Program

Job summary

RetireAustralia invites you to join Carlyle Gardens Retirement Village as an Administration Assistant on a full-time basis. You will provide frontline reception, maintain records and support resident admissions with a high level of accuracy in a busy environment.

Reporting to the Village Manager, you will manage communications, assist with budgets, and help ensure safety policies are followed while delivering excellent customer service to residents and families.

Qualifications

• First Aid & CPR current required.
• Experience in administration and customer service.
• Strong communication and interpersonal skills.

Responsibilities

• Reception and general administration tasks via face to face, phone, and electronic channels.
• Updating and maintaining computerised record management and databases.
• Liaising with key stakeholders to support Village success.
• Working within budgets and guidelines provided by Village Manager.
• Ensuring maintenance requests and preventive maintenance are logged and completed.
• Assisting with new and departing village admissions.
• Monitoring Work Health and Safety policies and procedures.

Skills

First Aid & CPR

Customer service

Administrative support

Communication skills

Teamwork

Experience with older adults

Health & Safety awareness

Education

Certificate III in Business Administration

Job description

RetireAustralia invites you to join Carlyle Gardens Retirement Village as an Administration Assistant on a full-time basis. You will provide frontline reception, maintain records and support resident admissions with a high level of accuracy in a busy environment.

Reporting to the Village Manager, you will manage communications, assist with budgets, and help ensure safety policies are followed while delivering excellent customer service to residents and families.