Senior Living & Community Experience Lead

Anglicare Australia Ltd; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Professional development

Employee discounts (400+ retailers)

Employee Assistance Program

Job summary

Anglicare Sydney is seeking a Retirement Living Coordinator for a full-time onsite role at Minto Gardens, Monday to Friday, 8:00am–4:00pm. You will coordinate activities, events, communications and community initiatives while delivering high-quality customer service and administrative support to ensure smooth day-to-day village operation.

You will work closely with residents, families and service providers to maintain a welcoming, vibrant village environment and support wellbeing and access to

Qualifications

• 2+ years of administration, coordination or resident services experience.
• 2-3+ years of computer literacy using MS Office Suite.
• Strong organisational, time-management and communication skills.

Responsibilities

• Provide exceptional customer service to residents, families, visitors and service providers.
• Respond promptly and professionally to resident enquiries, requests and concerns.
• Welcome new residents and assist with their transition into village life.
• Assist with village tours and welcome prospective residents.
• Maintain resident databases, records, and administrative documentation.
• Prepare newsletters, notices, calendars, and other resident communications.
• Organise bookings for community spaces, activities, and village facilities.
• Support occupancy enquiries and village communications.
• Assist with resident meetings, forums, and committee groups.
• Promote workplace safety and compliance with WHS requirements.
• Monitor community areas and report maintenance or safety concerns.
• Identify opportunities to improve resident experiences and village services.
• Assist with organising events, activities and community engagement opportunities.
• Coordinate external presenters, entertainers, volunteers, and community groups.

Skills

Communication

Interpersonal skills

Organisation

Time management

Problem solving

Independent working

Teamwork

Tools

MS Office Suite

Job description

Anglicare Sydney is seeking a Retirement Living Coordinator for a full-time onsite role at Minto Gardens, Monday to Friday, 8:00am–4:00pm. You will coordinate activities, events, communications and community initiatives while delivering high-quality customer service and administrative support to ensure smooth day-to-day village operation.

You will work closely with residents, families and service providers to maintain a welcoming, vibrant village environment and support wellbeing and access to