Retail Tech & Customer Experience Consultant

Telstra Corporation; Australia; Remote; AUD 44,000 - 47,000; Full time

Benefits offered by this job

Superannuation 12%

Telstra discounts 30%

Parental leave 16 weeks

Extra Day Off

Job summary

Telstra Corporation is seeking a Retail Consultant to assist customers with product selection, service activation, and basic troubleshooting in-store. You will help deliver memorable experiences while meeting sales targets and contributing to store performance.

Join Telstra, an iconic Australian brand, and become a trusted tech advisor who communicates effectively and thrives in a fast-paced retail environment. Flexible hours and supportive team culture are offered.

Qualifications

• Excellent communication with customers across in-store and calls.
• Ability to understand customer needs and explain Telstra products.
• Comfort with learning new devices and services.
• Proactive in guiding customers to the best solution.

Responsibilities

• Deliver exceptional customer experiences and product guidance.
• Be the go-to tech expert for store guests.
• Aim to meet or exceed sales targets and KPIs.
• Collaborate with team to support store goals.

Skills

Communication skills

Customer service

Tech savvy

Sales drive

Education

Tools

POS systems

Job description

Telstra Corporation is seeking a Retail Consultant to assist customers with product selection, service activation, and basic troubleshooting in-store. You will help deliver memorable experiences while meeting sales targets and contributing to store performance.

Join Telstra, an iconic Australian brand, and become a trusted tech advisor who communicates effectively and thrives in a fast-paced retail environment. Flexible hours and supportive team culture are offered.