Tech-Savvy Retail Consultant | Customer & Sales Expert

Telstra; Tweed Heads South; On-site; AUD 90,922,000 - 99,187,000; Full time

Benefits offered by this job

30% discount on Telstra services

Access to 240 brands and partners

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

Over 17,000 learning programs

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant in Australia. You will help customers find tech solutions that enhance their lives, acting as a trusted in-store expert while delivering exceptional service and achieving sales targets.

Join Telstra, a iconic Aussie brand, with flexible hours, strong learning opportunities, extensive leave options, and a supportive, inclusive culture that values your growth and contribution.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to tailor solutions for customers in a fast-paced environment.
• Strong motivation to meet and exceed sales targets and KPIs.
• Willingness to learn about products and services and stay updated.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and services and offering informed guidance.
• Use consultative selling to meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with your team to create a welcoming environment and support store goals.

Skills

Great communication

Solution-oriented

Sales drive

Passion for learning

Resilience and positivity

Customer-facing experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant in Australia. You will help customers find tech solutions that enhance their lives, acting as a trusted in-store expert while delivering exceptional service and achieving sales targets.

Join Telstra, a iconic Aussie brand, with flexible hours, strong learning opportunities, extensive leave options, and a supportive, inclusive culture that values your growth and contribution.